Fixed the Garble on my MJ

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samarai
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Fixed the Garble on my MJ

Post by samarai »

My MJ suddenly started being garbled. I rebooted MJ, still there, rebooted computer, still there, rebooted router, still there, rebooted bridge units, still there. Finally, turned my 2 switches off/on and the garble went away and has stayed garble free for 48 hours.
Never heard of a switch causing this kind of problem before, but thought it might help someone else if I posted my solution.
samarai
jay9170
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Post by jay9170 »

What switches are you talking about? As mine is garbled as well.
samarai
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Joined: Wed Nov 14, 2007 6:49 am
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Switches

Post by samarai »

A switch is like a hub for connecting different pieces of equipment to a LAN.
For example: I have an aircard that goes into my router. My router connects to a 21 port switch that my ATA card, network printer, 3 computers, 3 video cameras, and a bridge for connecting 2 different LAN systems together all go to.

I hope that this helps you.
samarai
mazda323man
MagicJack Newbie
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Joined: Wed Mar 11, 2009 9:57 pm
Location: Grand Prairie, TX

Garbled still around - Multi switches / routers ?

Post by mazda323man »

:D ; :( The garble showed up on a computer in my server room about April when this post was issued.

The latest update to MJ was installed on Thursday [August 6] and the garble had gotten managable, but was still bad. The new load of the software fixed a lot of things and the garble is now less.

I am installing a new 48 port gigabyte switch ... in the server world it's a no-no to use multi-switches from a router...if you want it to work.

Hoping this will fix all things MJ.
GuyOnTheAir
Dan isn't smart enough to hire me
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Post by GuyOnTheAir »

I often see problems with switches in an IT and home settings. Reboots of switches doesn't seem like it should be necessary, but very often is!
mazda323man
MagicJack Newbie
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Garble all but gone + Some bad news on fax line

Post by mazda323man »

:) First the good news, Since the "Normal (High Speed..." appeared in the upper left hand corner of the smart phone the garble has gradually disappeared.

Second: The really, really bad news. [It may be old news to forum and MJ gods]

MJ support today, at my insistence, changed my Ooma hub to my Ooma Scout. What I wanted was for them to ask for my main number for them to ID me and my account. I guess they are giving the "account number" as whatever number the Hub has.

I ported my number. I have had it for seven(7) years.

What a nightmare! They insist that the Hub be a fax line. Then they ask for your main Ooma number. Well that's not my fax line a number I got from THEM 3 months ago.

So, I said fix it.

Well, they fixed it all right. Now everyone calling on my main number gets a fax squeal in their ear.

Somebody figure out a good name for a thread on this problem. I have wires everywhere and I am going crazy tying to fix this problem.
hsweiss
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Re: Garble all but gone + Some bad news on fax line

Post by hsweiss »

mazda323man wrote::) First the good news, Since the "Normal (High Speed..." appeared in the upper left hand corner of the smart phone the garble has gradually disappeared.

Second: The really, really bad news. [It may be old news to forum and MJ gods]

MJ support today, at my insistence, changed my Ooma hub to my Ooma Scout. What I wanted was for them to ask for my main number for them to ID me and my account. I guess they are giving the "account number" as whatever number the Hub has.

I ported my number. I have had it for seven(7) years.

What a nightmare! They insist that the Hub be a fax line. Then they ask for your main Ooma number. Well that's not my fax line a number I got from THEM 3 months ago.

So, I said fix it.

Well, they fixed it all right. Now everyone calling on my main number gets a fax squeal in their ear.

Somebody figure out a good name for a thread on this problem. I have wires everywhere and I am going crazy tying to fix this problem.
Am I the only one confused by this? What does MJ have to do with ooma?
GuyOnTheAir
Dan isn't smart enough to hire me
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Re: Garble all but gone + Some bad news on fax line

Post by GuyOnTheAir »

hsweiss wrote:Am I the only one confused by this? What does MJ have to do with ooma?
Nope, you're not the only one... Perhaps this person has an Ooma and a mJ, and they don't play nicely together. Although for the life of me, I wouldn't know why.
mazda323man
MagicJack Newbie
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Joined: Wed Mar 11, 2009 9:57 pm
Location: Grand Prairie, TX

Dope, yes getting more each year, it seems!

Post by mazda323man »

I thought I had posted about that foul up. But, for the record I have 4 MagicJack lines and 2 Ooma lines. And it has stirred up some discussion. I am adding another high speed internet connection.

We have suppliers who's cost point for referbs is about $12 for a magic jack. I plan to add about three more with that price.

But, It always seems to be a problem to get them working. The geiger counter sound I have occurs mainly on the ring. It worry's me that maybe it somehow interferance with the Ooma.

Unlikely, but any other MJ users have any ideas?
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