magic jack just shuts off

Jcwilbu · Post by **Jcwilbu** » Fri Mar 05, 2010 11:01 pm

if this is posted somewhere else let me know.
At 8:15 pm i had to unplug mj then plug back in then after exactly 30 min mj just shut off so i click the icon on the desktop i get please plug mj into usb. Can you help me on this?

tsmith · Post by **tsmith** » Sat Mar 06, 2010 12:19 am

You might want to check the Device Manager, right-click on USB Root Hub, click on Properties, click on Power Management tab and make sure to uncheck "Allow the computer to turn off this device to save power". Do that for all the USB Hubs. See if that helps.

Jcwilbu · Post by **Jcwilbu** » Sat Mar 06, 2010 1:25 pm

let ya know tonight

satrider · Post by **satrider** » Sat Mar 06, 2010 7:22 pm

Mine dose the same when plugged direct to puter. If I plug into a powered usb and give it a jump start the next day it works plugged into to puter. MJ is like a ford, you just have to know which tire to kick....

Jcwilbu · Post by **Jcwilbu** » Sat Mar 06, 2010 10:34 pm

well just woke up and guess what no phone click the icon on desktop and get must plug into usb i guess it's became a only when you need it phone service.

ruggb · Post by **ruggb** » Tue Mar 09, 2010 11:29 am

I have a similar issue - I finally tracked it down to a memory problem. Seems like my Gigabyte MB may be having a problem with the memory controller and periodically generating random errors - this is causing the MJ to stop as if it were unplugged and plugged in again. It is also causing other problems but that seems to be one of the clues that it is happening.

I have increased the (G)MCH voltage in the BIOS and so far (24 hours) so good. I need to go a week before I can say it fixed it.

jackiehsu97 · Post by **jackiehsu97** » Fri Mar 12, 2010 5:24 pm

I would recommend formatting the magicJack device.

Good luck.

-=-=-=-=-=-=-Jackie-=-