Can not receive calls

Warner Foster · Post by **Warner Foster** » Sun May 23, 2010 1:34 pm

When someone calls my MJ number they get a recording saying, "all circuits are busy". This has been going on for several days. Does anyone have a cure or fix?

sabresfan · Post by **sabresfan** » Sun May 23, 2010 2:19 pm

Can you make calls out and can you call your MJ number with your cell or any other number. There are a few possible reasons why you may not be able to receive calls. Try turning off your firewall for a short time and see if this helps. Also remove your router and connect directly to your modem.

Warner Foster · Post by **Warner Foster** » Sun May 23, 2010 5:48 pm

Have no problem calling out. Can't receive any call. No router just a DSL line

bitstopjoe · Post by **bitstopjoe** » Sun May 23, 2010 5:55 pm

Warner Foster wrote:Have no problem calling out. Can't receive any call. No router just a DSL line

One: Make sure you are NOT using the extension cord you got with the MJ. Also use a REAR USB port on your PC.

Two: In device manager make sure all your USB root hubs are NOT set to save power. If they are uncheck in ALL of the root hubs.

Three: if all of that fails you MAY need a POWERED USB hub. This is the one I and many others on here use http://www.windmilltrading.com/USBProds ... 4U2ABK.htm

One other thing, I ASSUME you have tried another phone...

Joe Sica

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks