PROBLEM IN MAGICJACK ( magicjack cannot access >>)

KHOJMMA · Post by **KHOJMMA** » Sat Aug 21, 2010 11:23 am

hello every body
how are you

i have proble in my magicjack

when i link the MJ TO PC not work !

see this pic

what is the solution ?

GuyOnTheAir · Post by **GuyOnTheAir** » Sat Aug 21, 2010 3:32 pm

have you tried clicking there?

KHOJMMA · Post by **KHOJMMA** » Sat Aug 21, 2010 3:54 pm

yes
but the web site not work

KHOJMMA · Post by **KHOJMMA** » Sun Aug 22, 2010 8:57 am

what i do ??

crackerjack · Post by **crackerjack** » Sun Aug 22, 2010 11:30 am

KHOJMMA wrote:what i do ??

Sounds like you have some uninvited guests on your computer. Try running combofix followed by malwarebytes to eliminate the crap interfering with your ability to access the internet...

KHOJMMA · Post by **KHOJMMA** » Sun Aug 22, 2010 3:19 pm

i think this problem there in all magicjaks
try to open your magicjack in another computer
::::::::
this problem there on my coputer
also in my uncle
and in my friend
and some people

GuyOnTheAir · Post by **GuyOnTheAir** » Tue Aug 24, 2010 3:54 am

I think this problem in head.

KHOJMMA · Post by **KHOJMMA** » Wed Aug 25, 2010 1:45 pm

?????
no solution

tsmith · Post by **tsmith** » Wed Aug 25, 2010 2:26 pm

Funny, I got the same error message when I tried reinstalling MJ from scratch a couple of days ago to get rid of that Windows Installer issue. I was definitely online, but clicking on that message opened a blank IE window that stayed at "Connecting....", and never did connect. I don't know what to tell you.

Nobody beats the Whiz! · Wed Aug 25, 2010 4:36 pm

I had the same problem when trying to move MJ to a couple different laptops. Couldn't get it to work, so I put it back on the desktop where it was connected. Works fine there.

If you figure out the problem, let us know.

GuyOnTheAir · Post by **GuyOnTheAir** » Wed Aug 25, 2010 10:14 pm

I would go to the mJ Web site and download the recover tool.

I believe the linky is: http://www.magicjack.com/site/downloads ... _setup.exe

Run that on your mJ. Then try it on your other computers again.

It may help if you're administrator of your computers, but in general, that has not shown to make a difference.

Also, try the instruction on the mJ site under "Cannot start my magicJack"

Finally, try downloading this file: http://upgrades.magicjack.com/upgrade/upgrade.exe

Run that on your device.

As the "magicFix" hasn't been around in a couple of years, it sounds like the software on your magicJack may be very old indeed, and could be causing your problem.

KHOJMMA · Post by **KHOJMMA** » Thu Aug 26, 2010 8:46 am

GuyOnTheAir wrote:I would go to the mJ Web site and download the recover tool.

I believe the linky is: http://www.magicjack.com/site/downloads ... _setup.exe

Run that on your mJ. Then try it on your other computers again.

It may help if you're administrator of your computers, but in general, that has not shown to make a difference.

Also, try the instruction on the mJ site under "Cannot start my magicJack"

Finally, try downloading this file: http://upgrades.magicjack.com/upgrade/upgrade.exe

Run that on your device.

As the "magicFix" hasn't been around in a couple of years, it sounds like the software on your magicJack may be very old indeed, and could be causing your problem.

the link not work ( not available )

the website closed
all links you put it here not work

can you download it and give me the new link ?
thanks

KHOJMMA · Post by **KHOJMMA** » Thu Aug 26, 2010 8:47 am

Nobody beats the Whiz! wrote:I had the same problem when trying to move MJ to a couple different laptops. Couldn't get it to work, so I put it back on the desktop where it was connected. Works fine there.

If you figure out the problem, let us know.

sure >> i will

GuyOnTheAir · Post by **GuyOnTheAir** » Fri Aug 27, 2010 2:33 am

KHOJMMA wrote:
the link not work ( not available )

the website closed
all links you put it here not work

can you download it and give me the new link ?
thanks

Well, then, you either have internet access problems, a virus on your computer, or some other problem that has nothing to do with magicJack. The links VERY MUCH work, and were tested this evening yet again. I'm sure other users can confirm. Did you follow the advice to use Combofix, and test for other viruses and such? Or, do you live in a place where your government or country blocks access to magicJack servers?

Can you open a command prompt and ping www.magicjack.com and upgrade.magicjack.com.

KHOJMMA · Post by **KHOJMMA** » Fri Aug 27, 2010 9:08 am

GuyOnTheAir wrote:
KHOJMMA wrote:
the link not work ( not available )

the website closed
all links you put it here not work

can you download it and give me the new link ?
thanks
Well, then, you either have internet access problems, a virus on your computer, or some other problem that has nothing to do with magicJack. The links VERY MUCH work, and were tested this evening yet again. I'm sure other users can confirm. Did you follow the advice to use Combofix, and test for other viruses and such? Or, do you live in a place where your government or country blocks access to magicJack servers?

Can you open a command prompt and ping www.magicjack.com and upgrade.magicjack.com.

my magicjack work in my another computer
it is mean : the problem not in my magicjack >> it is from magicjack website <<< i can not download the app or programe for MJ
www.magicjack.com not work
see this

crackerjack · Post by **crackerjack** » Fri Aug 27, 2010 10:11 am

Your persistence is commendable but your logic is flawed. The only acceptable conclusions that can be derived from your reported results are that, in the proper connectivity environment, your MJ has proven functional and, you have at least 1 computer that has viable internet function.
Duplicate situation 2 on computer 1.
I would draw you a picture but this thread is already cluttered with too many useless graphics.
Please refer to post #5 above. The problem resides on your original computer. Something or someone has compromised your internet connection on that computer. Resolve that issue and your MJ will connect.
/spoonfeed mode OFF

KHOJMMA · Post by **KHOJMMA** » Sat Aug 28, 2010 6:16 pm

crackerjack wrote:Your persistence is commendable but your logic is flawed. The only acceptable conclusions that can be derived from your reported results are that, in the proper connectivity environment, your MJ has proven functional and, you have at least 1 computer that has viable internet function.
Duplicate situation 2 on computer 1.
I would draw you a picture but this thread is already cluttered with too many useless graphics.
Please refer to post #5 above. The problem resides on your original computer. Something or someone has compromised your internet connection on that computer. Resolve that issue and your MJ will connect.
/spoonfeed mode OFF

no solution ??!!

the problem in MJ website
not in my magicjack

KHOJMMA · Post by **KHOJMMA** » Sat Aug 28, 2010 6:23 pm

no bady have this problem ????????

Sumrall · Post by **Sumrall** » Sat Aug 28, 2010 6:34 pm

Had same message today. Turned out laptop battery low and not enough power in usb port. Plugged laptop into power supply and worked OK.

KHOJMMA · Post by **KHOJMMA** » Sun Aug 29, 2010 3:38 pm

i fix it
just download proxy app
and untersting with MJ
thanks for all

GuyOnTheAir · Post by **GuyOnTheAir** » Sun Aug 29, 2010 5:09 pm

Obviously this is more about spewing in a forum, rather than attempting to get legitimate help. You've done nothing that people have recommended, and continue to bitch. So, like crackerjack, I'm done with it.