magic jack plus "beeps"

alexis.marcil · Post by **alexis.marcil** » Wed Sep 21, 2011 12:00 am

Well, my old mj worked flawlessly.

I have the mjplus for 1 weeks and have the beeping problems. It beeps on incoming call, but it's only the other person that can hear it.

I've chatted twice with consumer service and asked them to reset my dtsf sensitivity and it has done nothing...

I will try a few other thing but it is disappointing!

Alexis

ephusbeubotz · Post by **ephusbeubotz** » Tue Sep 27, 2011 12:29 am

Having same problem . . . party calling in hears a beep (like a key being pressed). Ideas, folks?

KMNugent52 · Post by **KMNugent52** » Tue Sep 27, 2011 8:57 am

I have no experience with MJ+ but lowering the microphone volume through the softphone worked to reduce beeps on the former MJ.

Melman · Post by **Melman** » Tue Sep 27, 2011 11:41 am

I had the original MJ with some beeping issues, and I now been using the MJ+ for about 3 weeks and actually have heard the beep maybe twice. I will pay more attention especially asking people that call me to see if they hear any beeping, but so far all calls have been very clear.

Melman

Matt9876 · Post by **Matt9876** » Tue Sep 27, 2011 5:45 pm

Melman wrote:I had the original MJ with some beeping issues, and I now been using the MJ+ for about 3 weeks and actually have heard the beep maybe twice. I will pay more attention especially asking people that call me to see if they hear any beeping, but so far all calls have been very clear.

Melman

+1

The only beep we have had so far was when my wife was on a call made to a local land line number.

vfc · Post by **vfc** » Sun Oct 02, 2011 6:06 pm

according to tech support, connect your MJ+ to a USB port on your computer and download the upgrade

http://upgrades.magicjack.com/upgrade/m ... kSetup.exe

that should fix the beeps. We'll see if it does or not.

Matt9876 · Post by **Matt9876** » Sun Oct 02, 2011 6:15 pm

vfc wrote:connect your MJ+ to a USB port on your computer and download the upgrade

http://upgrades.magicjack.com/upgrade/m ... kSetup.exe

I was wondering how the MJ+ was to be upgraded / bug fixed.

Cool I'll bite, Upgrade in progress !

EDIT: Lucky You Upgrade installed and the MJ+ is back in stand alone operation. any improvements noted will be forth coming.

Two calls no beeps on either end, call log on my Dish Network receiver now works properly.

conniemadagain · Post by **conniemadagain** » Mon Oct 03, 2011 12:47 am

plugged in to usb ... made a call ... never got the upgrade ... oh well ...

Matt9876 · Post by **Matt9876** » Mon Oct 03, 2011 6:40 am

conniemadagain wrote:plugged in to usb ... made a call ... never got the upgrade ... oh well ...

Unless you are running on an Apple computer, you must download and run the upgrade.

http://upgrades.magicjack.com/upgrade/m ... kSetup.exe

Dgn2421 · Post by **Dgn2421** » Mon Oct 03, 2011 2:15 pm

Ran update. Still didn't fix caller id problem on phones?

Dgn2421 · Post by **Dgn2421** » Mon Oct 03, 2011 2:24 pm

Used update for Magicjack Plus. Phones still showing wrong date & time on incoming calls. Set phones date and time manually but on incoming calls resets to Jan. 1 with wrong time.

Matt9876 · Post by **Matt9876** » Mon Oct 03, 2011 6:19 pm

Dgn2421 wrote:Used update for Magicjack Plus. Phones still showing wrong date & time on incoming calls. Set phones date and time manually but on incoming calls resets to Jan. 1 with wrong time.

Sorry it's not working for you, the update changed something as the caller ID history on my Dish network receiver is now working I must assume the time and date stamp information is now coming from the satellite.

I have another caller ID unit that needs a battery and reconnected to the phone line.

vfc · Post by **vfc** » Thu Oct 06, 2011 10:36 pm

Just got off chat with cust support, and they said beeping problem may be caused by a firewall on my router. They sent this link:

http://portforward.com/english/routers/ ... icjack.htm

hopefully this works as my patience is running thin

vfc · Post by **vfc** » Sat Oct 08, 2011 8:32 pm

well guys after using the original mj for a year i was a true believer. Dan's really gotta fully test this plus thing if he's gonna bring this to market. I am sad to say i just got an rma and am sending it back.

http://my.magicjack.com/returns.html

TAKE NOTE: only enter the Order Number and the Tracking Number option.
There's no need for you to enter the email address and credit card information.

back to my old set up.

Billy Jack · Post by **Billy Jack** » Mon Oct 24, 2011 10:19 pm

I have the MJP...I ran the update but it hasn't solved the beeping issue. I also have QoS on my router and gave VOIP priority and set it at highest over everything else...Still no joy...Anyone have any other ideas or am I at the mercy of the folks over at MJ...

sicnarf · Post by **sicnarf** » Fri Oct 28, 2011 2:39 pm

Just got my MJ+ the other day and was so excited to have it. I've used the phone a couple of times today. The first call in the morning there was no beeping, but during my call during lunch it sounded like someone pressing a button on the phone. I'll have to try the fix here to see what happens. I really want to get rid of my phone service from Comcast!

nicraz · Post by **nicraz** » Fri Oct 28, 2011 3:25 pm

sicnarf wrote:Just got my MJ+ the other day and was so excited to have it. I've used the phone a couple of times today. The first call in the morning there was no beeping, but during my call during lunch it sounded like someone pressing a button on the phone. I'll have to try the fix here to see what happens. I really want to get rid of my phone service from Comcast!

Do you have any other services with comcast? I have phone and internet and we found out that if we canceled our phone our internet rate would go up, making savings minimal.

RobQ · Post by **RobQ** » Fri Oct 28, 2011 3:48 pm

I'm paying $78.67 (taxes included) for internet and basic cable from Comcast. I bought my own cable modem w/c Comcast charged 2 or 5 dollars per month. My phone is free from Nettalk TK6000 first generation. Life is good...

sicnarf · Post by **sicnarf** » Fri Oct 28, 2011 10:49 pm

RobQ wrote:I'm paying $78.67 (taxes included) for internet and basic cable from Comcast. I bought my own cable modem w/c Comcast charged 2 or 5 dollars per month. My phone is free from Nettalk TK6000 first generation. Life is good...

A friend of mine has internet and basic cable and he's paying about $55. After dropping my phone service I'm going to ask for the package my friend has. Since my work pays $30 towards my internet service I'll only have to pay the balance.

edknn · Post by **edknn** » Sun Nov 20, 2011 12:05 am

I moved my MJ Plus about 4 feet from my modem and router and have not experienced any beeps since. If this continues working, my question is why didn't the people at MJ figure it out? Makes you wonder how they ever developed the product in the first place.

Matt9876 · Post by **Matt9876** » Sun Nov 20, 2011 12:09 am

edknn wrote:I moved my MJ Plus about 4 feet from my modem and router and have not experienced any beeps since. If this continues working, my question is why didn't the people at MJ figure it out? Makes you wonder how they ever developed the product in the first place.

Moved the MJ+ device away from the wireless router not one single beep in over a month.

sarge912 · Post by **sarge912** » Mon Nov 28, 2011 9:33 pm

I had to move my MJ+ about 8 feet away from my wifi but the beeps seems to be gone now. They need to give a longer cable, the one they supply is too short.

Dalton63841 · Post by **Dalton63841** » Tue Nov 29, 2011 12:36 am

Strange... My modem, airport extreme, and Magicjack Plus are all mere inches from each other and I don't get any beeping.

galeso · Post by **galeso** » Tue Nov 29, 2011 2:55 pm

MagicJack picks up too soon, can this be changed with the MJ+?

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