transfer a number from 1 MJ account to another
Moderators: Bill Smith, Pilot
transfer a number from 1 MJ account to another
I recently purchased a MJ+ and set it up on a different email from my old MJ. I want to transfer my old MJ # to MJ+ and i can't do it. Any suggestions
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nailgunner
- MagicJack Sensei
- Posts: 1548
- Joined: Thu Mar 18, 2010 3:30 pm
It can be done if it is handled properly from the start. You can have the number on your old MJ be the one that is used on a new Plus. I believe his problem is that it needs to be done under the same account as the original MJ, and not one set up under a new account with a different email. Once he registered the Plus under a new account, he was screwed.cdisxm wrote:You are right. You can't do it. I tried and they said they say they are two different products (marketing talk for buy another MJ+)
I doubt there is much difference between them except the ethernet port they squeezed in.
Cheers!
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BILLY_KIDD
- magicJack Apprentice
- Posts: 11
- Joined: Fri Mar 02, 2012 10:03 pm
just take the mj+ back
get a new one and set it up as described, using the old account. MJ has a very primitive accounts system. Do it wrong and they can't change it.