Can't use softphone

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cottnpickr
MagicJack Newbie
Posts: 2
Joined: Fri Feb 03, 2012 8:55 am
Location: Gainesville, GA

Can't use softphone

Post by cottnpickr »

When I click mj icon on desktop softphone appears for about 1-2 sec, then replaced by ad to try mj free. Cannot get softphone back. Can't set up voice mail. :(
In life, it's better to wear out than to rust out.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Can't use softphone

Post by bitstopjoe »

cottnpickr wrote:When I click mj icon on desktop softphone appears for about 1-2 sec, then replaced by ad to try mj free. Cannot get softphone back. Can't set up voice mail. :(
You set up your voice mail by dialing your own MJ number from your connected phone. If it is the first time, hit the star button and then use 1 2 3 4 as your password and take it from there.

As far as your softphone problem, almost sounds as if something conflicting with it or maybe you need to update your video drivers. Try closing all programs which are not needed..
Last edited by bitstopjoe on Sun Feb 05, 2012 6:48 am, edited 1 time in total.
Joe Sica
cottnpickr
MagicJack Newbie
Posts: 2
Joined: Fri Feb 03, 2012 8:55 am
Location: Gainesville, GA

Post by cottnpickr »

bitstopjoe wrote:
"You set up your voice mail by dialing your own MJ number from your connected phone. If it is the first time, hit the star button and then use 1 2 3 4 as your password and take it from there."
Thanks for the help Joe. I have my voicemail set up now. As for the softphone, I checked/updated drivers; made no difference. I'm not worrying about it now, though, since setting up voicemail was my main concern and for some unknown reason (can't be stupidity), I thought I needed softphone to do that.

Again, thanks.

BJ :D[/quote]
In life, it's better to wear out than to rust out.
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