Voice delay (over Rogers Internet)

Support specifically for MagicJack Plus issues

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Nitram001
MagicJack Newbie
Posts: 2
Joined: Sat Mar 31, 2012 2:47 pm

Voice delay (over Rogers Internet)

Post by Nitram001 »

Hi from newbee. Can someone steer me to solution for voice delays (>0.5 seconds) when using MJ+ over Rogers internet cable in Canada. Thanks.
Nitram001
MagicJack Newbie
Posts: 2
Joined: Sat Mar 31, 2012 2:47 pm

Voice delays and echoes in general

Post by Nitram001 »

I'd like to ask a more general question then. As this is the first time that I have tried a MJ+, should I expect delays and echoes?

Here's what I did -- I placed an MJ+ call to my standard land-based home phone and listened in with the other ear. When speaking into the MJ+ phone, I hear a prominent echo on the MJ+ phone. I hear myself on the standard home phone but it is delayed. Then I speak into the standard home phone and I get an echo on it now and I hear myself delayed on the MJ+ phone.

However, when I do the same thing using 2 Rogers Home Phones (i.e. 2 other VOIP lines that are on the same Rogers cable internet network) I get no delays and no echoes using these 2 Rogers VOIP phones.

This is a no-go for me. Is it time to return the MJ+ to Best Buy?
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scotty200
Dan isn't smart enough to hire me
Posts: 196
Joined: Sun Mar 01, 2009 1:52 am

Post by scotty200 »

hi i have rogers net to with MJ+u will need to port forward your mj + to get good sound i need to know are u using a cable modem with built in router ? or are they separate if so i need the make and model so i can point you to info of how to port forward

have a good one
shushwap
MagicJack Contributor
Posts: 74
Joined: Wed Jan 25, 2012 6:19 pm

Post by shushwap »

Have you actually tried calling someone with the MJ
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