Porting your own number to MJPlus

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

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Henderson
magicJack Apprentice
Posts: 14
Joined: Sat Sep 13, 2008 1:54 pm

Porting your own number to MJPlus

Post by Henderson »

I just got the MagicJack Plus so I could get rid of our landline and wanted our old phone number ported over. It said there's a $19.95 fee to do that (which seemed high but figured once it's done, that's the end of it). Ported over the number and then came to a screen that said I was being charged $19.95 now plus $9.95 each year after that for the number.

Is this true? To keep my own number I will have to pay an additional $9.95 on top of the year's service?

And if it's true, I'm going to seriously try and return the MagicJack now and swap the number to a cell phone and be done with it. If I can't return it, I'll swap it over when the first year's service is up to a cheap cell phone that has a $20 top up every 3 months when the time comes around.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

No one knows for sure since porting is kinda new in the MJ world. You ask 5 tech supports at MJ and you get 5 different answers.
Joe Sica
Henderson
magicJack Apprentice
Posts: 14
Joined: Sat Sep 13, 2008 1:54 pm

Post by Henderson »

Well that's not reassuring at all. I can understand the one-time charge to port the number, but I certainly won't agree to paying an additional fee each and every year for my own number when there is absolutely nothing that MagicJack has to do in order to keep it. Once it's ported it's done with and there is no other maintenance involved.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

I agree 100% but then this is MJ ( IE. Dan) we are talking about..................
Joe Sica
Deathbreath
MagicJack Newbie
Posts: 5
Joined: Tue Nov 15, 2011 7:10 pm

Post by Deathbreath »

It was a one time charge when I ported a couple of months ago.
wendell1943
MagicJack Newbie
Posts: 1
Joined: Fri Jul 20, 2012 5:41 am

Yearly charge for Ported Numbers

Post by wendell1943 »

I Ported my number in August of 2011 For $20 and there was no mention at the time of a yearly charge. Well I just received a bill from Magic saying my ported number would be removed unless I paid a $10 fee and I would have to do that every year. :evil: :evil:
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cell14
Dan Should Pay Me
Posts: 673
Joined: Sat May 23, 2009 12:43 am
Location: South FL

Post by cell14 »

Well I just received a bill from Magic saying my ported number would be removed unless I paid a $10 fee and I would have to do that every year. Evil or Very Mad Evil or Very Mad
Deathbreath
PostPosted: Tue Jan 17, 2012 8:58 pm Post subject:
A good opportunity to port your number OUT of MJ and to a decent provider.
edknn123
MagicJack Newbie
Posts: 2
Joined: Mon Oct 29, 2012 4:11 pm

Post by edknn123 »

When I originally bought my mjp it was a one time charge...when I renewed the first of Oct I was told there was a yearly $10 charge on top of renewal.
conniemadagain
Dan isn't smart enough to hire me
Posts: 396
Joined: Tue Mar 31, 2009 11:57 am

Post by conniemadagain »

Boys and Girls ...

Welcome to the world of the changing TOC brought to by the people that got your money under a different TOC !!!
Damit Jim, I'm just a GOD!
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