Magic Jack Plus

desort · Post by **desort** » Wed Jan 25, 2012 6:21 pm

I need some help with this magic jack plus, first of all I tried to get a local number it was not availible, than I purchased a international package I try to call Portugal and it want conect, I have this unit for two days only and I have spend more money than Bell.
Am I doing some thing wrong here
Thanks

mjplus2000 · Post by **mjplus2000** » Wed Jan 25, 2012 7:35 pm

What happens when you try to call international? Did you check you mj account online to make sure you have minutes available for international calling?

desort · Post by **desort** » Thu Jan 26, 2012 7:22 pm

[quote="mjplus2000"]What happens when you try to call international? Did you check you mj account online to make sure you have minutes available for international calling?[/quote]

Yes I double check my account and have minuts available, I disconected the magic jack from the modem conected to the computer and its working fine, maybe the only way to go over seas
Thanks

mjplus2000 · Post by **mjplus2000** » Thu Jan 26, 2012 9:27 pm

Hmm. That's very possible. I don't use international calling so I wouldn't know. Of course that's good to know if anyone else is having the same trouble. Glad all is working ok for you now.

SailorDave · Post by **SailorDave** » Fri Jan 27, 2012 1:01 pm

I successfully make MJ+ international calls while connected to my router. You probably have some blocked settings in the router. Sorry, don't know what they might be but I have had to place my MJ+ in the DMZ, do port forwarding and other setting changes to make MJ+ work without constant error 23 messages, and that may have affected the international calling as well.

Matt9876 · Post by **Matt9876** » Sat Jan 28, 2012 11:17 am

If your MJ+ works connected to the USB port of your computer and not the Ethernet connection 99.9% of the time it is blocked settings in the router, the other .1% of the time it's due to equipment problems like cables,connectors or a bad MJ+ device.

desort · Post by **desort** » Sun Jan 29, 2012 10:19 am

[quote="Matt9876"]If your MJ+ works connected to the USB port of your computer and not the Ethernet connection 99.9% of the time it is blocked settings in the router, the other .1% of the time it's due to equipment problems like cables,connectors or a bad MJ+ device.[/quote]

Thanks every one for the suport, you guys been great, my MJ+ is working fine
Thanks

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