magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

I would like to see the script too.

I also have another issue that seemed to start at the same time as the .exe error - the audio from the MJ fades away after about five minutes on a call. In other words, the person on the other end of the call (whether they called us or we called them) cannot ...

How come this isn't happening to everyone that has a magic jack.

Has anyone else had the problem with magicjack.exe crashing after making or receiving a call? This started for me and some other folks right after the first of the year. Everytime MJ is used the .exe crashes as soon as call is terminated. They had me change to a different DNS server address but ...

I have seen some other threads indicating the problem may be due to a MJ upgrade they downloaded on Jan 3. Let me know if you have received any other info on curing the problem.

I chatted with MJ tech service a few days ago and they had me change the DNS server address in the network connection ...

I was on chat with MJ techs for quite a while to fix a couple problems - MJ was getting errors related to majicjack.exe application error and choppy or fading audio on calls after 5 minutes or so.

The final resolution they had me do was to go into the network connection, TCP/IP properties and ...

Where do you go on MJ website to get upgrades and upgrade versions?

Hey MadDogMike - Are you referring to Windows updates from Microsoft or Magic jack updates?

I contacted MJ support chat. Following is chat text. NO HELP from them and I still have the problem.

Please wait for a site operator to respond.

You are now chatting with 'Stela'

Your Issue ID for this chat is ****

Stela: Hello, how may I help you?

Ronald Shumilak: Hello and Happy Neew Year ...

Well this really sucks! Is the problem I am having with the app error related to the upgrade on 01-05-10? The problem seemed to start yesterday after the upgrade download. Does anyone have a fix?

Where can you see what version of software you are running?[/quote]

Where are the Windows updates? I am running a TC dedicated to MJ set up by 'alpman' the TC seller. This setup has been working great until a couple days ago.

I think I am suffering from the same update problem except I get an application error message which requires restarting MJ for it to work again. MJ works for one 'transaction' then gets the error and must be restarted again.

Does anyone know if Magic Jack is aware of the problem and if they are ...

I have a new MJ running on a thin client. Recently I have been experiencing audio breaking up after about 5 to 10 minutes on a long call; then today the MJ has started to stop working. A Windows error message appears stating that an instruction at 0x00002f56 could not be read and MJ will be shut ...

I agree - Alpman is great. I bought a TC from him and he was helpful way beyond what you normally get from ebayers. If you want a thin client to run your MJ on get it from him. I am a Happy Jack!

Thanks for the replies. I talked to MJ expert, Alpman, and he clued me in to chat with MJ support before registering the new MJ. Process was easy - the MJ support folks were very helpful. I bought a thin client from Alpman and he is an incredible resource for MJ stuff - great guy! Find him on this ...

I have an early version Magic Jack (about two years old) and purchased a new one to get the latest hardware. I was having issues with the old MJ connecting to whole house phone wiring using a thin client. I tested the system with a borrowed newer MJ to verify the new hardware worked OK with the TC ...

FYI - I did try a powered USB Hub and initially the hub failed to make a difference, I was goofing around with phones and cables and voila all of a sudden everything was working. Possibly the problem was "the nut that holds the handle" - me! I may not have pushed the RJ connector all the way into ...

Thank you for the replies. I did the splitter test connecting two phones to the MJ and both phones had dialtone and appeared to be working properly. Should I try getting a powered USB hub as my next test? Do you think this will overcome the old wiring problem?

By the way I forgot to mention that ...

I have tried to connect a MJ to my house wiring to power 2 phones, Panasonic 900mHz cordless each with their own base plugged into wall jacks. The REN for these phones is listed as 0.1. I disconnected the ATT line coming from the pole to make sure the MJ didn't suffer from the 90 V on the ATT line ...