magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

redpepper wrote:See article http://it.tmcnet.com/news/2009/11/24/4500278.htm . The solution is working to the access code you provided.

Thanks much. Ill check this out further.

There is one number I'm really interested in connecting to for business conferences; 218-339-3600. Give it a try if you want to test your solution. It is a citrix/GoToMeeting conference call number (no human answers.)

I don't see the problem there at all you have a number that you wish to call ...

Thanks TheImpCo, I'll check out the sites and see what I can accomplish...I do know the info and such you describe, just not quite sure "yet" on the dos stuff ;)

Kool or cool for non-smokers. The DOS bits I use are easy. Read through all the links once (especially if you having trouble sleeping ...

Not sure what you are asking, has someone blocked a number you own but you still want to call them?

This person is not helping just SELLING / SPAMMING this forum, from my point of view.

It looks like you have gained a mistaken impression in your short time on these fora. Please reconsider your ...

I found it when I searched under choppy sound. I also double check my searches a lot of the time with google http://www.google.com/search?rlz=1C1CHMA_enUS350US350&aq=f&sourceid=chrome&ie=UTF-8&q=choppy+sound+using+magicjack many pages from this forum show up on google searches.

Excellent. Thanks ...

A SEARCH of this forum I found this http://www.phoneservicesupport.com/choppy-sound-cuts-in-and-out-t6682.html in about 2 minutes. I think this might help because it seems to have helped someone else.

Thanks much, I'll take a peek. What was your search string? I never came across this thread in ...

If you continue to think the way you always thought, you will continue to get what you always got.

"Thank you for contacting Citrix Online Global Customer Support.

Some customers attempting to reach GoToMeeting conference numbers using the "Magic Jack" service are unable to connect or are ...

neo2121 wrote:Not sure what you are asking, has someone blocked a number you own but you still want to call them?

This person is not helping just SELLING / SPAMMING this forum, from my point of view.

I mentioned to the moderator to have a sticky up top ( near the auto renew warning) for people to do a seach FIRST before posting for the most common problems. I get tired of being the bad guy telling people to search. Of course that will require to actually READ the sticky first!!


Joe Sica ...

When I call some one everything works just fine. If I am called by some one, within a matter of a one or two minutes I can hear them fine but they cannot understand me (chopped up). And before you leap and start suggesting stuff I should do. Explain to me why you think what you are going to suggest ...

Do a ping test of the IP address associated with a particular proxy server and choose the location with the lowest average round trip time!

That would only give you that moment (ping by ping result) not a general trend for that particular IP address and how it might work for you in general.

and for this newbie to servers, just how do we go about choosing a different server for MJ;)

Humm? That's a bit sticky. I use a simple DOS batch file. It's not that it's difficult or complex but rather just not where most PC users are comfortable. In addition, you would need to know a few things ...

I appreciate that a lot has been said about "Blocked numbers." But a lot of what I've read is kind of dusty in "forum years." So, I'm just asking and perhaps starting a new/fresh thread.

Just, looking for any clever ways folks have come up with.

There is one number I'm really interested in ...

So, is there any rhyme or reason in selecting which server to use if your city has multiple server choices? In other words, how do you know which one to pick or is it only trial and error?[/i]

It is a totally trial and error. There are few enough to just cycle through the list and leave one ...

When I call some one everything works just fine. If I am called by some one, within a matter of a one or two minutes I can hear them fine but they cannot understand me (chopped up). And before you leap and start suggesting stuff I should do. Explain to me why you think what you are going to suggest ...

If you are fiddeling with proxy server issues this might save you some time. East to west oriented by zip code.

216.234.64.8 ,newyork ,ny ,501
67.91.233.134 ,boston ,ma ,1001
216.234.66.8 ,boston ,ma ,1001
216.234.68.8 ,washington ,dc ,2001
67.106.133.19 ,newark ,nj ,7001
216.234.65.8 ,newark ,nj ...

Anoter bit needs to be added. When I receive a call the first minute, and not much more is fine, then it breaks down pretty quick and I have to call back.

Glad you're making progress. Is your PC portable? Can you try a different ISP, even running a long ethernet cable to a neighbour's or connecting to someone else's wifi? See if you can eliminate your ISP as the problem.

That would be a good test. I'm not portable and I live in the boonies so ...

This is a thread on my previous query for the forum. (and thanks to those who commented.)

At first I thought the issue was “general” but with a little more experience I discovered this:

When I receive a call I can hear them perfectly but they cannot understand me (chopped/clipped words). HOWEVER ...

tsmith wrote:This might give you some ideas TheImpCo:

http://en.wikibooks.org/wiki/MagicJack/ ... oppy_Voice

Thanks for the suggestion. I've been diggig through this a bit.

I assume MJ uses multiple proxy servers. Would it be worth my time to try out different proxy servers as a partial remedy? The idea being that every little bit (pun intended) helps.

This assumes I can change my proxy server and that's another topic I'll search for on the forum.

I've tried http://myvoipspeed.visualware.com/servers/smf.html which pretty much says I'm good to go but could be better.

I've also tried http://www.whichvoip.com/voip/speed_test/ppspeed.html which is a bit more comprehensive. It wasn't so happy about my connection and pretty much said I was good to ...

Half A Conversation

I installed an MJ to test and only half the conversation works well. By that I mean I hear what they say very clearly but they get about half of what I say.
This is more pronounced when calling a mobile phone.

I get better results (but still not acceptable,) if I use a plain ...