magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

SteveHC

http://online.wsj.com/article/PR-CO-201 ... 11737.html

SteveHC

http://online.wsj.com/article/PR-CO-201 ... 11737.html

SteveHC

Bill Smith wrote:Obihai is working on a $40 per year plan to use with the various Obi devices. See:

http://blog.obihai.com/2013/12/what-doe ... e-buy.html

- Too bad it doesn't/will not include unlimited minutes!

SteveHC

A youtube video of an English version of the $3 a month pricing.

http://www.youtube.com/watch?v=oeub1hoo_pU

- The ad does NOT state $3/month; it states LESS THAN $3/month - and the actual rate of $29.95/year (for annual subscriptions as opposed to 5-year subscriptions) is in fact less than $3 ...

SteveHC

http://www.youtube.com/watch?v=B8Xjc7mIAmQ

The commercials that I've seen were in English but here is a youtube link in Spanish that I have come across. No need to understand Spanish because the pictures show $3 a month.

- Beats me; the current magicJack rates are those posted on the magicJack ...

SteveHC

The iOS app has just been updated for iOS 7 users.

SteveHC

The iOS app has just been updated for iOS 7 users.

SteveHC

I've not seen any new commercials, but any $3/month statement in a tv ad would probably be based on the $30/year annual base fee + the new 7.5% MJ regulatory surcharge + whatever your locality now requires MJ to collect for e911 service, + whatever sales tax (if any)... in most cases this now totals ...

SteveHC

IN GENERAL, greenman is correct. HOWEVER, in some cases the problem is not actually at MJ's end but rather the result of mistakes being made at the local telephone company's end with regard to switch/call routing settings etc. It is therefor always a good idea to ask someone you know whose phone you ...

SteveHC

When using the MJ APP it is an ABSOLUTE NECESSITY to do the following in order to ensure proper operation:

1. Go into your cell ohone's serttings and be SURE that *all* of the "notifications," sound and privacy settings relevant to the app are turned ON. Keep in mind that iOS 7's settings are NOT ...

SteveHC

I haven't been here in awhile but anyone know if the new 2014 device supports SMS texting. I read somewhere that the packaging on the 2014 device says it does. On a home phone texting would not be possible but using a smart phone with the app might be a possibility.

- Not the device, that would ...

SteveHC

Considered the true costs of Magic jack there are many providers which do not cost more or significantly more than MJ and provide incomparably superior service.
Good example : Localphone, US DID for 99c/month, outgoing lower 48 0.5c/min, subscription plans e.g. 5000 min outgoing for $5.-month ...

SteveHC

I already own an OBI 110 and had been hoping to start using it with Google Voice after I dumped Verizon, but I just found out the OBI box will no longer work with Google Voice starting next May... What do you suggest I do? Should I use my OBI 110 along with some low cost direct inward dial (DID ...

SteveHC

Thank's again SteveHC !!

Registered my free a/c from Europe without a problem!

Works like a charm on calls made to Canada and from Canada to here !

Recommended by me!

Cool!

To be honest, I've found that using the app on a smartphone with a decent WiFi connection provides much better audio ...

SteveHC

"My (for me) overseas friends are in Canada - (new friends in the US are welcome too !! :P ), but that should be OK I guess ??"

- Certainly... as long as they wouldn't mind having to call the U.S. access number.

"My Samsung Note cell ph. should work, but will MJ accept 'new, free customers' for ...

SteveHC

Pilot - Assuming your "overseas" friends are within the U.S., that your cell phone is either an Android or iPhone, and that you've never before downloaded and installed a MJ app onto it, you *might* want to consider doing so. BUT IF YOU DO, set it up with a FREE MJ-assigned access number (that is ...

SteveHC

Believe it or not, each MJ device's and/or installed app's ringing is set and controlled SEPARATELY - from within your MJ account settings online - even if those devices and/or apps are all set to use the same phone number. So at home if you use a phone attached to a MJ device but also have a MJ app ...

SteveHC

"cell14" - Thanks for proving my point for me; I sure appreciate it!

'Seems some folks just can't help themselves...

SteveHC

...The FACT of the matter is that neither the free "Google Voice" or Skype services were EVER designed or intended to serve as an alternative to "POTS" telephone service by the companies that provide them - and they *still* aren't. That is why they have never been marketed as such... and rightly so ...

SteveHC

The issue from my perspective is not which provider is more "professional" than the other, or which service is more well-liked by any particular individual (including me). Rather, it is a matter of what PURPOSE a particular service was designed to fulfill, for which market niche, and how well that ...

SteveHC

Given that there appears to be no way to do it yourself on their website, it would seem logical to start a live help chat with them to ask them if they could do it for you...

SteveHC

What I can see happening is when your phone comes up for renewal, MagicJack will bill you whatever amount you didn't pay for this current year, plus the coming year's fee for 911 service along with your renewal. And if you don't pay those charges with your annual renewal, you'll lose the service ...

SteveHC

MJ's voicemail-to-email service does seem to have its "peculiarities," at least lately. If I place a call from my MJ number to another MJ number, the recipient's phone displays my MJ number when their phone rings but their email notification of any voicemail message that I leave states that it was ...

SteveHC

For those who want to get the best deal and save some money, just know there are more affordable options! Do some research and go for it!

Best regards, Jacked_up

- If you know of any *truly viable* VOIP alternatives that are *truly* cheaper than MJ (and I do *not* consider services such as the ...

SteveHC

ALL “regular” landline and *post-paid* cellular providers are required to and DO collect from their customers whatever the 911 service fee is as established by the customer’s local government – it is NOT determined or set by the phone company.

Whether or not such a fee is charged to VOIP and/or ...

SteveHC

Yeah, I just received it too. Guess we'll just have to wait & see what they actually do.

SteveHC

Yeah, I just received it too. Guess they're trying again, who the heck knows...

SteveHC

Yeah, I just received it too. Guess they're trying again, who the heck knows...

SteveHC

Maybe you didn't receive it, but MJ sent out an email saying that they decided to continue offering their 911 service to everyone regardless of whether or not they pay for it. The way the email was worded it sounded like MJ decided that if a customer decided to pay the fee (voluntarily) then MJ ...

SteveHC

Maybe you didn't receive it, but MJ sent out an email saying that they decided to continue offering their 911 service to everyone regardless of whether or not they pay for it. The way the email was worded it sounded like MJ decided that if a customer decided to pay the fee (voluntarily) then MJ ...

SteveHC

Just to confirm and throw my 2 cents in:

It's true that MJ uses a mere 80-90 Kbps when on a call (and virtually nothing when NOT on a call). Even so, audio and general call quality can be affected by qualities or aspects of one's Internet service beyond just it's "speed," as well as issues related ...

SteveHC

greenman wrote:No.(SteveHC may disagree. )

No, SteveHC doesn't disagree

However, some telephone models have a setting in them that it - the phone itself - can somehow turn off call waiting.

SteveHC

It was just a PR announcement from some law firm looking for CALL shareholders willing/interested in using them in a shareholders' class action lawsuit. It wasn't relevant to or for general product consumers.

SteveHC

Anjalena - No worries. At least at this point in time everybody gets e911 service from MJ whether or not they volunteered to pay the local fee. Just be sure to DELETE whatever debit or credit card you might have on file within your MJ account online just to make sure. But given the nature of your ...

SteveHC

Answers:

1. No - unless you use the MJ+ via a computer (like the original, "standard" MJ device) and run magic features software on the computer.

2. I don't fully understand your question, but the fact is that the MJ+ can be used just like the old MU device - connected to a computer. Thus there ...

SteveHC

Answers:

1. No - unless you use the MJ+ via a computer (like the original, "standard" MJ device) and run magic features software on the computer.

2. I don't fully understand your question, but the fact is that the MJ+ can be used just like the old MU device - connected to a computer. Thus there ...

SteveHC

The company claims that a new version of the apps will include SMS texting.

I wouldn't hold my breath while waiting for it.

In the meantime, if you really want free texting just download the textplus app (which will receive its own number).

SteveHC

It's just some shmo selling them together through his Amazon Marketplace "store" - not packaged together by either manufacturer.

SteveHC

Is this available from tie iOS app store?
http://www.ollapp.com/app/tiny-call-confirm/iphone

- No, it isn't. Nor is it needed to resolve the poster's problem. The MJ iOS app has a peculiar but manageable problem on certain iOS devices in that after a call using it, if you don't press the device's ...

SteveHC

we have the magicjack app on Ipod

we are having a butt-dial/receive problem

sometimes we are just sitting and suddenly hear voices out of the ipod

apparently it does not ring, it just automatically picks the call

this is scary and has been embarrassing because we have been busted having ...

SteveHC

OMG what a bunch of curmudgeons we seem to have here LOL. It's amazing that MJ succeeded in fending off local governments over this issue for this long.

Unlike MJ, almost ALL telecoms do not give you the option of "opting out" of 911 service, and most of them do NOT tell you in advance how much ...

SteveHC

Hey "Mayo" - Don't blame *me* for your having said that your new MJ+ had cost you $50 without having mentioned that about $20 of that was due to your being a Canadian (not that I'd ever heard before that Canadians are charged some sort of telecom fee).

As far as any difference in audio quality ...

SteveHC

99.99% of the time, port forwarding and all of the other nonsense that MJ "customer support" often puts folks through is a complete waste of time unless a customer has an older router with non-standard firmware.

The problem encountered with such a move can stem from a small multitude of sources ...

SteveHC

... When upgrading to the new MJ+, if you do it properly you do not lose what's left on your current subscription.

So, how does one do it "properly", and not lose their current subscription?

- By paying VERY close attention to what you're doing when you "register" it online, most importantly ...

SteveHC

mr bill99 wrote:how can you listen people conversation on their magic jack

Get vewy, vewy cwose to them...

SteveHC

Do you lose your current subscription yes. Do you have to pay 50$ for you new Magic Jack, yes. Is it worth it, in my opinion with the better sound quality, yes.

1. Current MJ customers can get the new MJ+ as an "upgrade" for only about $30.

2. When upgrading to the new MJ+, if you do it properly ...

SteveHC

Hey,

I have uninstalled MJ through my PC Add/Remove Programs function. Windows has stated that MJ has been completely uninstalled. However, When I run a search for 'magicjack' 5 .EXE files turn up in a windows/prefetch folder?

What is this prefetch folder? I know several sources say it is a self ...

SteveHC

Good To Know I'm Not The Only One Having This Issue.
We Have Been Having Issues With People Saying They Tried Calling Myself Or My Wife, To Which We Both Would Reply Nope The Phone Never Rang. We Would Have A Dial tone But When You Tried Calling Someone Nothing Would Happen.
So I Was Almost To The ...

SteveHC

DanielHilf wrote:That solution worked perfectly for me. Great. I am happy now.
SteveHC you are a genius.

- Cool! Glad I could help!

SteveHC

Oh hold on....just re-read your post with the solution - does that mean I need a wired phone? I don't even own one - I only own wireless. So that would mean I'd need to buy a phone as well - and only have on extension right next to my computer Not sure that's going to work for me...

- No, I ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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