magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

JOFTAA

Posted: Thu May 12, 2011 4:40 pm Post subject: Does anyone know why Magicjack cuts in and out???

I am not using a wireless router on the CP that MJ is running on.

Have you played around with the volume sliders on the softphone Menu then goto Volume/Headset Control? Make sure Telephone is ...

JOFTAA

MJ Plus, eh? A day late, and a nickel short. I'm already using netTalk Duo and have no problems with it other than the fact that I can't record a personal outgoing message for voice mail.

Call quality is fine.

Too bad Dan had to be a jerk about letting us use ATA before. Instead, he should have ...

JOFTAA

Sorry for the double post. I wanted to separate the support chat with MJ.

Here is the support chat with MJ:

Please wait for a site operator to respond.

You are now chatting with 'Charlie'

Your Issue ID for this chat is LTK436022594313X

Charlie: Hello, how may I help you?

Me: Hello - When I ...

JOFTAA

I hope I am not repeating something here that has already been discussed. I did try a search, but may not have used good keywords.

Anyway, here is the deal. I have a friend with MJ. I have netTalk Duo. When I call my friend using my land line from Germany I have no problem. If I use my cell phone ...

JOFTAA

I did 2 dumps and my passwords are still changing. Just an FYI for those of you that are waiting for MJ to stop messing around.

Is there a reason that they would stop? Other than the massive amount of computer power they must be using to generate passwords for all of these MJs each time.

Frankly ...

JOFTAA

I have never been affected by anything other than a changing password a few months back. Been using ATA alone, without proxy all along, until Oct 20th.

Now I am getting a new password each time I use a password extraction utility.

If you tell me where to look for my version number, I will look ...

JOFTAA

Nobody beats the Whiz! wrote:......

This code only seems to work at www.nettalk.com, not any of their other sites.

Good catch!

JOFTAA

It's not too much more expensive, if you use their 25% off internet coupon: NTLK25OFF

Thank you for that! I am glad I had not ordered yet.

I just went to their website and there is no place for a coupon code. I called customer service and was told that if you don't go to their site via an ...

JOFTAA

For those wanting an alternative to using MJ with the dongle for now and don't have an sipsorcery account I would recommend sipgate as a paid alternative and whistlephone as a free alternative. For a longer term option I would recommend Nettalk their service is better than it was last year at this ...

JOFTAA

Maybe this explains why my MJ quit sometime during the night and I cannot get it going again.

I just retrieved my password and it has changed since Friday. That is two changes in three days. I guess it is time to find another way to call 800 numbers.

The password I retrieved did not work, so I ...

JOFTAA

If you run sp2, check and see if your modem is supporting it. In particular, check jffs see if enabled. If still doesnt load automatically, I would reset to factory defaults and reconfigure.

I would also try v24, sp1 mini

The DD-WRT site specifically says NOT to use this version. Thanks, though ...

JOFTAA

My username didn't change, my password did. I was unable to find my password using any methods in this thread.

FOR ALL THOSE THAT HAVEN'T BEEN ABLE TO FIND YOUR PASSWORD, THIS METHOD WORKS:

You need to use Sipdump and you must set it to dump 15 logs... (3 or 4 dosen't work anymore). You need to ...

JOFTAA

I am hoping that I am not breaking any rules here. I am only posting to say thank you.

I got my password using MagicSipac. It did take me three tries, but that is just a timing thing.

Mucho gracias!!!

JOFTAA

Thank you both for your responses.

It seems the problem is a bit worse than I figured.

This morning, after making calls last night, I woke up to find no dial tone on my phone.

I checked the router using Putty to see if MJMD5 was running, and it was running. But, even so, no dialtone.

I rebooted ...

JOFTAA

I am so close I can taste it.

I have it working. I have dial tone and I can make calls. I can also receive calls.

The problem is that the router does not seem to run the command automatically.

My screen looks like this:

http://image.bayimg.com/eaapeaada.jpg

My password is there, I just edited ...

JOFTAA

....
Not sure if the latest MJ update necessitates MJMD5? But, if you've never had to run this in the past, now *may* be your time....

Sure looks that way. Up until now, I have NEVER used MJMD5. Now, without it I am dead in the water. With it, I can make/receive calls as usual. The only problem ...

JOFTAA

...... using a Visual Studio regular expression search:

2.
and search then for ^[A-Z0-9]^20$ to find a 20 letter password near there.

This is great info, and I am sure it will be very helpful once I understand it a little better.

Please correct me if I am wrong here. What you are saying is ...

JOFTAA

...... using a Visual Studio regular expression search:

2.
and search then for ^[A-Z0-9]^20$ to find a 20 letter password near there.

This is great info, and I am sure it will be very helpful once I understand it a little better.

Please correct me if I am wrong here. What you are saying is ...

JOFTAA

In that case you might want to increase the value of "DTMF Tx Strict Hold Off Time:" 40 , from 40 to 90 or play with values in between!! Before doing so, you might have to hold the phone key in longer to navigate the menu system. For example, if you press the number 1, you might have to hold down ...

JOFTAA

I know this is a double post, but I wanted to separate it from my last post.

It seems that the beeps are gone now, but, I can no longer check voice mail.

Once the voice mail service answers, pressing the * key does nothing.

It is not that pressing the buttons does nothing, because they do work ...

JOFTAA

I know this is a double post, but I wanted to separate it from my last post.

It seems that the beeps are gone now, but, I can no longer check voice mail.

Once the voice mail service answers, pressing the * key does nothing.

It is not that pressing the buttons does nothing, because they do work ...

JOFTAA

Will give it a shot.

I only had to change the inbound setting. The other setting was already at 40.

I'll report back after a few days of testing and making calls.

Thank you!!

Edit: Nobody has been complaining of hearing the beeps. Your suggestion seems to have done the trick. Thank you!

JOFTAA

Hello -

I am curious about this beeping issue because it is also happening to me. But, I am using a SPA2102. My MJ is in a closet somewhere. I am not running the MJ software on my computer.

How does one get rid of the beep if using a VoIP adapter such as the SPA2102?

Thanks.

JOFTAA

So far, I have either missed the solution posted, or there is not one posted. If I missed it, please give me a hint as to where it is.

I am using a SPA2102 and do not have the MJ anywhere near my computer. Nor do I run the MJ software or softphone. There is no way the beeping problem that I am ...

JOFTAA

I hope I am not asking a question that has already been answered a bunch of times. I did a search, but I guess my keywords are not good enough.

I am using an SPA-2102. I can make and receive calls, but I cannot hear the other party. The problem just started happening. I have been using the SPA2102 ...

JOFTAA

I guess this thread has gone to the dogs....

I'm here trying to learn. I got my MJ working thanks to the reading I did here, but I am not finding the proper thread for my question at the top of this thread.

If someone could please lead me to the proper thread, I would appreciate it very much.

By ...

JOFTAA

All SIP info is the same. Though I will agree I have noticed some times it does not work as easy as it does for one to another. Out of the 100 + ones i have done I would say prob 10% give me some issues and I call MJ and have the reset stuff and they clear up.

That being said, the fact that I ...

JOFTAA

SIP info is SIP info it does not matter what device you use it in. It all depends how you use it in that device. You are also aware I hope that it requires more then just the SIP info you will need to have a proxy running or a modified chan.sip file for this to work. It more likely that your ATA is ...

JOFTAA

I am a bit confused about this.

I have the SIP info for my personal MJ. It works perfectly with my SPA2102. I am not using anything other than the SPA. No mjproxy in my router, or any other software running.

I have the SIP info for a friend's MJ. It will not work.

When I use x-lite, my SIP info ...

JOFTAA

same issue is here :shock:

I found my password was changed. Maybe yours did as well? Have you tried to get your password from your MJ?

If you need help, let me know. I learned from the master how to do it. I did it myself yesterday with success. Or, search for neo2121. neo2121 is who got my SIP ...

JOFTAA

I am a bit confused about this.

I have the SIP info for my personal MJ. It works perfectly with my SPA2102. I am not using anything other than the SPA. No mjproxy in my router, or any other software running.

I have the SIP info for a friend's MJ. It will not work.

When I use x-lite, my SIP info ...

JOFTAA

Pre-hacked could mean nothing more than the SIP info was retrieved. I have learned how to do that thanks to this site. Actually, the person who taught me is neo2121, the person offering the item for sale.

The question is, will the SIP info work in an ATA? I have seen plenty of SIP info retrieved ...

JOFTAA

Thank you for the info. I noticed that even when I deleted my voice mail, the voice mail indicator on my phone would not shut off.

Now I have no way of knowing if I have voice mail, other than the fact that I get an email with the voice mail. I just have to remember to clear the voice mail every ...

JOFTAA

I am just wondering if there is a way to backup and restore the configuration of an SPA2102?

With my router I simply go to the backup tab and save the .bin file. If I need to restore the .bin, it is just as easy as going to the same area and doing the restore.

I see no way of doing this on the ...

JOFTAA

Ah now its a GREAT news !!! I'm glad you and neo2121 have found a way to deal with your little MJ.

As thing's happenning to you, some people dont need MJMD5 or mjproxy, just " normal " way and MJ can be registered without problem. This is somethings I'm still not sure whats going on, it might ...

JOFTAA

JOFTAA:

I'm glad you got your MJ back up and running!!!

I curious though as to why some individuals can run their MJ off their ATA without MJproxy running on their LAN. Is it due to the fact they are doing so outside the US? Is the vintage of their MJ unit?

It has nothing to do with being ...

JOFTAA

outofthesnow wrote:Have the same problem with my PAP2, BUT I am JUST getting started.

So I don't know if it is ME or something else.

see for more details.
http://www.phoneservicesupport.com/post55501.html

See my post on this page:
http://www.phoneservicesupport.com/ddwr ... 3-225.html

JOFTAA

A stellar morning... And, some interesting news.

First, and foremost, thank you to neo2121 for getting me the password from my Magicjack! I am back up and running.

Now, here is where things get weird. Or, at least as far as I know, this is weird.

I put my SPA2102 back to the exact same ...

JOFTAA

Well, that was embarrassing took me a few hours to find the password for JOFTAA it normally takes about 30 min max that's counting on some lag factor. No new methods where used it was found using the SIPDUMP.exe method just so everyone knows.

Not to question your ability, especially since my ...

JOFTAA

I am going to go ahead and disable my anti virus software and run SIPdump 12 times from the time the MJ is inserted.

I'll report back.

Thanks.

Edit: More frustrated than before.

Here is the deal. Password Finder 2.2 is not working. PMdump is not working. I am unable to get my password.

There ...

JOFTAA

I'm sorry to hear that none of the recommended methods work for you, even you have already done everything possible. Yes its tricky to pull password from MJ, and to some people its a nightmare I guess.

I tried Password Finder 2.2 before and it refused to run on Windows 7 x64, it popped out error ...

JOFTAA

I am going to go ahead and disable my anti virus software and run SIPdump 12 times from the time the MJ is inserted.

I'll report back.

Thanks.

Edit: More frustrated than before.

Here is the deal. Password Finder 2.2 is not working. PMdump is not working. I am unable to get my password.

There ...

JOFTAA

Opp, didnt see your edit part.

I've used SIPDump and it works everytime, you can take a look here
http://magicjackhacks.net/index.php?option=com_content&view=article&id=76&Itemid=69
which has all things you need. The newest upgrade doesnt stop us to pull out MJ password, I tried yesterday and ...

JOFTAA

Thanks, mesamagic.

I will give X-Lite a try. I did not run MJMD5 with it, which could be why it is not working.

Things sure got a lot more complicated. You'd think the MJ people would want us to use their service instead of worrying about stopping people.

edit: I have checked and everything is ...

JOFTAA

I read your posts and I think the reason why you couldnt install mjproxy due to your DD-WRT voip version installed, this version is too big to leave room for JFFS. Just reflash your 160N with DD-WRT mini version so you have more room to enable JFFS, then you should be fine.

The WRT160N v.1 and v ...

JOFTAA

Ladies and gentlemen, boys and girls of all ages....

I started my post like that because I feel like a clown trying to make my router work.

I have a Linksys WRT160N v1. Actually, there is no version number printed next to the model number, so I assume it is a v1. I got the router when it first ...

JOFTAA

I'm running fine with my pap2. I have made and received a few calls in the last couple of days without any problems.

How about today? Any outbound calls today? Just for giggles, would you mind changing your proxy to Miami? I wonder if there is something going on with the proxy.

Thanks.

My DD ...

JOFTAA

sabresfan wrote:I'm running fine with my pap2. I have made and received a few calls in the last couple of days without any problems.

How about today? Any outbound calls today? Just for giggles, would you mind changing your proxy to Miami? I wonder if there is something going on with the proxy.

Thanks.

JOFTAA

Thank you for the tip, but no joy.

I powered down my DSL modem and router. Also pulled the power on the SPA2102.

Then, powered up the modem, and router. Waited for Internet access and powered up the SPA.

Still no dial tone.

To add more info. When I look at the web interface of the SPA2102, I can ...

JOFTAA

Sorry to post this in two places. I realized after my first post that I should have posted this here. Please feel free to dump my last post and combine the responses into one thread.

Very odd. Yesterday afternoon at about 10am ET, I was on a call using my cordless phone plugged into my SPA2102 ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 64 matches

Re: Why does MJ cut in and out?

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Using SPA2102 - Cannot hear other party

Re: Can All Magicjacks Be Used with ATA if SIP Info is Obtai

Can All Magicjacks Be Used with ATA if SIP Info is Obtained?

Backup and Restore SPA2102?

SPA2102 Stopped Working w/ Magicjack. Was There an Update?