magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

VoipDude

ATA stopped working last night due to the new update.

Inserted MJ dongle and allowed the update.

Executed MagicSipac to retrieve new password. (MJ number remained the same, ending in 01)

Changed password in ATA & MJMD5.

ATA is working once again

VoipDude

MJ still working on ATA. I never use the dongle, so avoided the latest upgrade. MJMD5 is not connected whenever my computer is off, but connects automatically whenever my computer is on. MJ has been solid for about 1 1/2 years without the dongle.

VoipDude

MJ is still working with my PAP2. I have not plugged the dongle in for more than a year. May just be a matter of time before it fails.

VoipDude

I'm using Philly proxy without any issues.

VoipDude

Glad to hear you're able to use your old dongle with Skype

VoipDude

The software should work well for your purposes. Enjoy

VoipDude

Courtesy of VaHam, the User Agent for the latest upgrade is as follows:

useragent=MagicJack/1.92.530e (SJ Labs)

VoipDude

VaHam wrote:
RobbyG wrote:Did the User-Agent string change with the update?
useragent=MagicJack/1.92.530e (SJ Labs)

Thanks VaHam, I was looking for this info.

VoipDude

I'd like to get one, but the wife is limiting my toys right now

VoipDude

You're welcome. I'm happy to know that this has worked for you.

VoipDude

Go with the Skype plugin for magicJack as posted by redpepper.

VoipDude

captnorm wrote:It sounds like dialing 911 from a phone does indeed work, right?

Glad the tech guy was wrong, was hoping just dialing from a phone would give the emergency team my entered address.

That is correct. Dialing 911 from your telephone will reach the 911 dispatcher.

VoipDude

There are two ways of doing what you want. Both are a little klutchy, but should get you the results you are looking for.

From your computer screen, log in to GV and dial out from there using the "Call" feature. That will call the number you enter and ring back to what ever phone you set up.

Or ...

VoipDude

My SS/GV/IPKall setup still works. Sometimes it wigs out, but it's not long before it chills out.

VoipDude

SS is up again and running fine. Unfortunately, Aaron was away on a much needed rest when the server went down. All is well for now

VoipDude

Aaron @ SipSorcery has been transitioning the database, and as a result it appears the server is currently down.

VoipDude

Thanks...
I'm fascinated by this MJ gadget. Not quite ready to give up my (somewhat) traditional land-line yet. That is based more on unfamiliarity with the device and its overall reliability and the fact that I can get the right area code, but not the right town exchange for a phone number (as of ...

VoipDude

though wrote:
VoipDude wrote:I am using Windows 7, and do not have that problem.
have you checked your memory usage in task manager after letting it run for a couple days. do this and report back!

Yes, my memory usage is only 16MB.

VoipDude

Since logging in every time can be tedious, they include the option to save your username and password so that Safe Eyes will automatically log you in.

To enable this feature, simply check the box next to "Save username and password". Safe Eyes will now automatically log you in.

VoipDude

Is there a way for a user to initiate a reset?

What I'm looking for is a way to remotely do the reset the support people do.

The type of "reset" you are referring to is a refresh of your account settings on the MJ servers which is performed by tech support. This is not something you can do on ...

VoipDude

Hi Folks:

Since yesterday, I have noticed a problem with SS+IPKALL+PAP2T for outbound calls. When I dial a number, it makes several rings but does not go to the next level of calling the actual #. This problem is intermittent - comes and goes - but bothering. Has anyone noticed this problem ...

VoipDude

Precisely

VoipDude

Had my MJ for little over 1 1/2 years, but since I use MJMD5 with an ATA, the dongle is in a drawer, and not being used.

VoipDude

She is no longer having this issue.

There are multiple other issues such as call quality. or the need to dial a number a few times before connecting, but this appears to be related to problems with the MJ servers.

VoipDude

A strange behavior has begun with my PAP2T.

I am using it with MJ through MJMD5 on line 1, and GV/IPKall/SipSorcery on line 2.

As long as my laptop is on, I have no problem, they both work great. However, if I put my laptop to sleep, or turn it off, then sometime later (not sure the length of ...

VoipDude

All MagicJack customers should email the company and explain to them that a 3rd party is profiting by adding a few simple features that are not currently offered.

We will do no such thing. vdot has devoted alot of time to develop this software, and is entitled to profit from his efforts and ...

VoipDude

Yes, this is another option to use magicJack with Skype. The cost of the software is $12.95. Soon they will release a software option to use magicJack with X-Lite/SIP.

VoipDude

Anybody have problems with IPKALL or VOXOX under SS for outbound calls? I get one ring and busy tone. No problem with incoing calls. I am able to make outbound calls using VOXOX or IPKALL from GV screen. Any ideas please. Thanks in anticipation.

anant

Same problem here with GV/IPKall & SS for ...

VoipDude

Back from vacation, and all is working well now.

VoipDude

anant wrote:I have tested in the morn and just tested now after seeing your msg. SS + IPKALL working well both for in/out calls.

anant

Thanks for the status report. It's always helpful to see what others are experiencing.

VoipDude

After rebooting both my modem/router & ATA IPKall is working again, however, there is no audio on incoming calls. Works fine for outgoing calls.

The issue of no audio on incoming calls is a current issue being discussed in the MySipSwitch forum. Aaron is aware of it, but at the present is not ...

VoipDude

ATA down again this morning.

Not sure if it's SipSorcery or IPKall.

Worked fine yesterday....no changes made on my end.

Anyone else having problems?

VoipDude

See my sticky in this forum:

http://www.phoneservicesupport.com/how- ... t5945.html

VoipDude

You can use Magic Beans software to accomplish this. It can be downloaded from the following link:

http://www.magicjackbeans.com

VoipDude

Yes. IPKALL not working since 5:00 AM Est this morn when I started noticing. A busy tone after 2 rings. Even GV not able to call. It seems to be the longest outage. Please see some others also complaining about this on IPKALL forum. I think IPKALL must be going thru some upgrade. Others like ...

VoipDude

I have been using SipSorcery with an ATA successfully for outgoing through GV, and incoming through IPKall.

Today, this stopped working. SipSorcery is registered fine, and my ATA is registered to SipSorcery, but it appears something changed with Google Voice that it ceased working.

Is anyone ...

VoipDude

I have been a beta tester for MagicBeans, and am now using the released version on a Windows 7 install.

MagicBeans is a great addition to the magicJack, and vdot has done a great job of adding features that really serve to enhance it. Many of these features cannot be found on Voip services ...

VoipDude

I am using Windows 7, and do not have that problem.

VoipDude

I do not use the dongle, but rather an ATA, and I called my county communications center to inform them that I would like to do a test call to 911.

They told me to hang up, and dial 911 and they would alert them that I would be doing a test call.

When I dialed 911, using my ATA, they confirmed ...

VoipDude

The following is an email response from Costco Corporate Office:

Thank you for your e-mail to Costco Wholesale.

That is correct. (Item#439361 Ooma) does not fall under the 90 return policy. This item can be returned at any time if you are unsatisfied.

Have a nice day.

Thank you,

Cara
Costco ...

VoipDude

Voipdude,

Nope, not true. I asked the store manager before I purchased. I was told 90days return on Ooma.

Cheers!

Fulcrum

Yes, it is true according to the Costco Corporate office, which verified the information. Your local Costco manager is wrong. Corporate policy is as follows:

The ...

VoipDude

It's back up again

VoipDude

fulcrum wrote: P.S. I bought Ooma from Costco, who has a 90 day return policy.

Fulcrum

I believe the return policy at Costco in unlimited on Ooma. The 90 day policy applies to T.V.'s and computers.

VoipDude

You must contact chat support at magicjack. They can reset your account, allowing you to register again.

VoipDude

I added the program to the startup folder, and it starts when windows starts, however, all of the settings are blank, and need to be entered again. How can I avoid this? Also, how do I set it to start minimized?
There's a checkbox on GVOut called 'Save Settings' that, if checked, creates a GVOut ...

VoipDude

I added the program to the startup folder, and it starts when windows starts, however, all of the settings are blank, and need to be entered again. How can I avoid this? Also, how do I set it to start minimized?

VoipDude

How do I run GVOut as a service, so that it will start automatically every time the computer boots up?

VoipDude

GizmoVoice was working fine, until they just made this change and removed the "Experimental" designation.

Now all of my outgoing calls get the recording that you must purchase callout credit to make a call.

Also, I am not comfortable with the fact that Gizmo5 has the password to my Google ...

VoipDude

That's a real bummer that Gizmo5 > GV has a 20 minute call cap.

Also the inability to check your voicemail from your Gizmo5 phone.

VoipDude

I could never get any of the previous versions to work. This version worked the first time I tried.

Thanks

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 129 matches

Re: Can A User Initiate A Reset?

Re: Problem with SS+IPKALL - OUTBOUND

Strange Behavior

Re: Outbound call problems SS + IPKALL or SS + VOXOX

Re: SS + IPKALL working well

Re: SS + IPKALL has problem - a busy tone after 2 rings.