magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Nobody beats the Whiz!

I wonder if your old MJ "breaks" and you purchase an MJ+ as a replacement, if one could push the issue on an account transfer to the new device (like they would do now for an MJ to MJ replacement).

I suppose it won't help if they reallly don't have the technical means to do so at the moment.

Nobody beats the Whiz!

my year of free calls just finished and i have to pay the $19.95 to get the mj going again...but i have no idea where i have to go to pay or anythuing like that...can someone help please... :?: :? :(

http://my.magicjack.com

Click the "My Account" tab at the top.

Then click "Renewals".

Nobody beats the Whiz!

Now we know why it's "Magic" Jack. That would certainly be a good marketing point. You are wise to charge a licensing fee for your idea.

Nobody beats the Whiz!

Come on, Nailgunner, that cute little blue LED has to be costing you SOMEthing.

Nobody beats the Whiz!

Actually, the MJ user can dial his GV number, then press 2 to initiate the call through GV to the destination number. (This works if the MJ number has been designated as one of his personal numbers in GV.)

If the user has his GV settings set correctly, the destination will see the GV number, not ...

Nobody beats the Whiz!

If you recently paid for renewal, and never received the email, check your spam folder.

Otherwise, contact MJ live chat support. They are your only hope.

Nobody beats the Whiz!

hi,

i've had both the regular magic jack and nettalk, but even though i selected a 'local' number from the list of numbers offered to me within my area code, both companies require all ten digits to be dialed from local land-line phones. of course, if a neighbor or friend nearby wants to call me ...

Nobody beats the Whiz!

The only reason to pay for multiple years is if you think they will raise their prices. But I've been a MJ customer for about 3 years and the price has not changed in all that time.

I see what you're saying, but I don't agree with your logic.

I think people prepay for 5 years mostly because they ...

Nobody beats the Whiz!

The only reason to pay for multiple years is if you think they will raise their prices. But I've been a MJ customer for about 3 years and the price has not changed in all that time.

I see what you're saying, but I don't agree with your logic.

I think people prepay for 5 years mostly because they ...

Nobody beats the Whiz!

He was making a joke.

Nobody beats the Whiz!

Trust the leader of the competition without verification? That's really rich.

You can't miss the two set-up options in the documentation (USB or router). The guy is lazy at best, and on-the-take, at worst.

Basically, the reviewer is just another guy running his mouth on the internet, like the ...

Nobody beats the Whiz!

Trust the leader of the competition without verification? That's really rich.

You can't miss the two set-up options in the documentation (USB or router). The guy is lazy at best, and on-the-take, at worst.

Basically, the reviewer is just another guy running his mouth on the internet, like the ...

Nobody beats the Whiz!

I thought about this solution... He calls in from work and he
gets voice mail... MJ then generates an email with his voice
attachment... my program monitors the email and sees that
he went to voicemail... my program then resets the MJ and
he is now able to call back and his phone will now ring at ...

Nobody beats the Whiz!

I agree with one comment over there that debunks the technical "advantage" of the Plus over the Duo.

As the post says, it's called the "Duo," because it works via Ethernet or USB.

Nobody beats the Whiz!

I've only submitted a few tickets over time of ownership.

Phone support, to me, is when you want to ask a quick question about a possible outage, or progress etc.

I have never really seen lack of telephone support to be that big a deal with MJ. They would probably work off the same scripts ...

Nobody beats the Whiz!

Personally, I prefer trouble tickets (Over phone and chat)

With a TT, I can provide a narrative that includes all the equipment info (mac, router, ISP, etc), then outline the troubleshooting steps I've already taken.

I really hate those no-brainer waste of time questions over the phone. "Have you ...

Nobody beats the Whiz!

If are using a cordless phone that operates at 2.4Ghz, it may be interfering with the wireless router and vice versa.

Nobody beats the Whiz!

<snicker>

Yes, it was just a little joke about the "mind" typo. Glad it didn't cause a ruckus.

This is still a fun and informative forum.

Nobody beats the Whiz!

Not all of us are endowed with telepathic abilities, though.

Nobody beats the Whiz!

I wouldn't be surprised if one would lose the "first year service included" that normally comes with the new Plus, as a result of the transfer.

Just a guess, of course.

Nobody beats the Whiz!

I agree. Likely, the best one could hope for is the ability to purchase the Plus at full price and transfer remaining MJ subscription time over to the new unit.

Profit margins must be fairly tight, so it's understandable.

Nobody beats the Whiz!

If she already registered the MJ at her house, then it should work automatically on your computer, once installed.

A couple of possibilities:

-Needs a US phone plugged in (or use headset on computer).

-VOIP (the special phone service used by Magic Jack) may be actively blocked by your internet ...

Nobody beats the Whiz!

I will not renew MJ, due this month, and will make it my mission to make sure none of my many international friends ever buy it.

Good luck on your crusade.
I am on a personal mission to dissuade all my friends and acquaintances to stop using dihydrogen monoxide which has been scientifically ...

Nobody beats the Whiz!

MJ requires only 10 digits for all US/Canada numbers.

You may dial a 1 if you like, but it is not necessary.

Nobody beats the Whiz!

Interesting stuff.

It actually sounds pretty cool, tempered with the big "IF," you already mentioned.

Nobody beats the Whiz!

Vocaltec (parent company of MJ) disclosed this suit in a 2010 SEC filing available here:

http://sec.gov/Archives/edgar/data/1005699/000114420410038328/v190855_ex99-1.htm

Go to page 23 for details. Please try to stay awake while you read this.

Thanks for the link. It was interesting to see page ...

Nobody beats the Whiz!

It makes me wonder if AT&T is still providing the international connections for MJ. That was confirmed before, correct?

Nobody beats the Whiz!

I see Dan is now being taken to court for Patent Infringement by AT&T .
http://www.rfcexpress.com/lawsuits/patent-lawsuits/florida-southern-district-court/59519/at-t-intellectual-property-ii-l-p-v-ymax-communications-corp/summary/
does anyone have any comments on this, or more details? :D

The ...

Nobody beats the Whiz!

<crickets>

No REALLY, stop whining!

<crickets>

Nobody beats the Whiz!

Longer than the statute of limitations for wire fraud.

Longer than it takes for a divorce to be adjudicated.

Longer than you probably want.

Other than that, I can't say.

Nobody beats the Whiz!

At least you gave an example of what you meant.

Nobody beats the Whiz!

I rarely use my Ooma; it's a backup to other backups. ;)

I got a deal on the old hardware during a Black Friday promotion, but still ended up paying ~$180.00, IIRC. I know it would take a long time to make that cost back, compared to MJ and NT (or impossible against your OBi110 <–> Google Voice ...

Nobody beats the Whiz!

Per their TOS : "Lack of continuous conversation, unusual calling patterns, excessive caller and calling destinations and/or excessive usage (e.g. 5,000 minutes per base unit per month or more) will be considered as indicators that your use of the Equipment may be inconsistent with normal ...

Nobody beats the Whiz!

I started with MJ, and still use mine. It hasn't failed me. Added NetTalk and Ooma. For me, NetTALK is great. Mj is very good. Ooma is fine.

Nobody beats the Whiz!

The Duo can be purchased at Walmart.com, only. However, you can either have it shipped to your home, or to the store (for free).

The good part, is being able to return it to a store, if you don't like it.

Whiz, do you have the duo? If so, what is your opinion of it?

Hate to continue being off ...

Nobody beats the Whiz!

The Duo can be purchased at Walmart.com, only. However, you can either have it shipped to your home, or to the store (for free).

The good part, is being able to return it to a store, if you don't like it.

Nobody beats the Whiz!

No, it will not.

They have announced a new product, that will not need a computer, will be released "soon."

Nobody beats the Whiz!

I heard that MJ is planning an App, but I don't think any details have been released, yet.

Nobody beats the Whiz!

True, but remember, the Duo doesn't need to be connected to a computer, so any Windows issues are moot, for most users.

Didn't even think about that one, duh. Could be why there was so little response to the post.

My main point, since I'm always looking out for my fellow man 8), is MJ users ...

Nobody beats the Whiz!

True, but remember, the Duo doesn't need to be connected to a computer, so any Windows issues are moot, for most users.

Nobody beats the Whiz!

Thanks for the update. I did a quick check of their faq, and didn't see it.

Nobody beats the Whiz!

It's always $5 for your first number change, and $10 for each subsequent change.

Nobody beats the Whiz!

You can disable that in your GV settings.

Set Call Screening to OFF.

Nobody beats the Whiz!

You're thinking of Full Metal Jacket.

Nobody beats the Whiz!

Interesting information, though it exceeds my needs.

Nobody beats the Whiz!

Netflix costs me $7.99 per month. I can afford it. Most movies are available in HD.

I know how to download movies and rip DVD's. It's certainly not complicated.

Yes, I have a HTPC. I also use an HDHomerun to put the digital OTA channels on the home network. http://www.silicondust.com/products ...

Nobody beats the Whiz!

Broadband internet is the requirement, whether from cable, dsl, fios, etc. Faster is better, of course.

And what about more and more ISP's putting caps on their service?? This new device will eat up bandwith like candy and might cost one more in the end than normal cable..

Just a thought ...

Nobody beats the Whiz!

Broadband internet is the requirement, whether from cable, dsl, fios, etc. Faster is better, of course.

Nobody beats the Whiz!

How do you prevent the call from dropping syllables? It's not every other, but it makes it hard to understand what the person on the other end is saying.

It could be your internet connection, but more likely it is crap on your computer.

Run a scan using something like Spybot S&D to help clean up ...

Nobody beats the Whiz!

Yes, if you know how to properly isolate your DSL pair, then pumping MJ through the house should work for most situations.

As long as you're aware of the potential reliability issues with VOIP and MJ, you should be able to get what you want.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

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