magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

miershpedankl wrote:"your dumb for buying one" just forget it. I'm actually looking for positive help so I can get this to work for me.

you spelled "you're" wrong. That's helpful

I agree. Posting solutions is too rare. In all seriousness, you should dump McAfee, It's horrible. I use http://free-av.com/ and have no problems with MJ.

try using a powered USB hub

Im wondering if I bought a ac powered usb hub if it would help give me more boost to my usb external motorola antenna and perhaps take some drain off my notebook usb ports. I use my pc only on wifi and use the magic jack as my only phone. Sometimes my wifi signal is weak as im in a rv and sometimes ...

TwentyFourSeven wrote:Can someone please tell me why I have success with Vista and not with my XP desktops when ALL the computers are using the same service?

Congratulations! You found the only application that works on Vista!

it's always slow here

Again, no offense, but how much experience do you guys have with computers ? I wouldn't give either an XP or Vista box to a complete inexperienced user but then, again, I wouldn't give a Linux box to one either. I don't mean to be confrontational, but I'm really curious about the extent of your ...

The #1 problem with Vista: It SUCKS!

I upgraded from Vista back to XP after 6 months. I just couldn't take it anymore.

I've never had a problem getting to voice mail, either by using my MJ phone or another phone or cell. This may be another issue that is messed up in just a certain area.

You could check with tech support and have them try calling your number and seeing if they can access your voice mail.
I ...

though wrote:great..... im calling from my sprint palm 755p. i'll try a diff phone...

it won't make a difference. This feature is broken for me too

I have followed the directions to change the canned voicemail msg when we don't pick up the phone but it still remains the canned mseeage.

I can record my own message and hear it when done but when I try it , I have the canned msg still.

I must be doing something wrong.. Help

Dial your number ...

The audio is choppy and not understandable, I tried the "fix" I have never been able to get any live person. I tried to get a return autherization and it said it could not find the order. I clicked for an "associate and nothing happens. Do they have an e-mail address? I know I have been ripped off ...

sligg wrote:Tech service is mystified

100% correct!

Now I'm getting "all circuits are busy" when people call me.

I have followed the directions to change the canned voicemail msg when we don't pick up the phone but it still remains the canned mseeage.

I can record my own message and hear it when done but when I try it , I have the canned msg still.

I must be doing something wrong.. Help
I have the exact ...

I unplug my MJ 2-3 times a day to clear up issues like this

tech support told me that a cordless phone would interfere with the MJ because cordless phones interfere with wireless devices. I don't think they ever understood what I was saying when I informed them that the MJ is not a wireless device. They also told me that I can only access voicemail from the ...

lol funny and frustrating at the same time.

you can indeed access your voicemail from any phone if it is working that is, as i have said earlier the voicemail sys is not very reliable
dump it and get an answering system.
I may dump MJ and just pay the extra $20 a month for unlimited minutes on my ...

Progress??

jim: just so you know, I did install the MJ in another computer and have the same problems

Jenny: Have you tried to retrieved your voicemail on your softphone please?

jim: yes, that works

jim: unfortunately I need to be able to retrieve my voicemail when I'm traveling and don't have ...

does the voicemail have anything to do with my magicjack or is it all handled by the MJ servers? I just plugged the MJ into another computer and tested my voicemail problems and get the same problems. Is it my MJ that's messed up?

I'm running XP Pro SP2 and my MJ is very unreliable. I've had it about 5 days and I REALLY want it to work but right now I have to unplug/replug it into my system almost every time I want to use it. If I don't I either have HORRIBLE call quality or no dial tone at all. When it works, it works great ...

more fun! I record my greetings (You know, "This is <name> please leave me a message") but when I call my line from another phone I get the default greeting.

And to think I sold my Vic-20 last year because I didn't think there was any more use for it!

In the immortal words of the "bully kid" on the Simpsons ... "AH HA" :P

(Seriously though, not really running on a Vic-20, but longing for the simpler days when ... gas was like 75c/gallon; and 64K RAM ...

kulumbaa wrote:mayb try to hit star right when the annoucement starts dont wait for leave a message least that works for me

no difference.

OK, I'm clearly struggling with this thing ...
I want to be able to dial-in from another phone (99% of the time it will be from my cell phone). When I do, I can't get to my voicemail. I can leave a message but when my "please leave a message" message starts and I press the "*" it doesn't work so I'm ...

I don't even get the number

Does someone need to be logged in my XP system for MJ to work? If nobody is logged in I get dialtone but I can't place a call until somebody logs in to the system. Is this normal? Will I need to start it as a service for this to work on a multi-user XP system?
EDIT: Tech support says that someone ...

Does Vmware support usb devices? If not it won't work.
MS VirtualPc and VirtualServer won't work for the same reason.
I have a co-worker that installed vmware ESX on a server using a USB-attached CD drive and then installed windows on it using the same drive. I assume that this mean that vmware ...

Guess the issue is that the latest upgrade expects you to have an audio card in the system.
I am running it on a server class machine that does not have any sound card in it and that appears to be what the softphone software is complaining about. Am also using W2k3.

Would be nice to be able to ...

I just got a powered USB hub. Let's see if that helps...

I'm running XP Pro SP2 and my MJ is very unreliable. I've had it about 5 days and I REALLY want it to work but right now I have to unplug/replug it into my system almost every time I want to use it. If I don't I either have HORRIBLE call quality or no dial tone at all. When it works, it works great ...