magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

gary

Are you using the MJ on a Laptop/PC with a wireless connection? If you are then please connect your Laptop/PC direclty to your router and see if the problem is still there.

gary

I believe that the size of the jack for the cell phone is different.

You have to use the one's made specificly for computers. Both the jacks and the USB headphones will work. I hear that the USB headsets work better.

gary

The headset does not need to plug into the magicjack. It plugs into your computers mic and headphone sockets. You have to change the setting on the magicjack to tell it to use the headset.

gary

http://phoneservicesupport.com/annoying ... t=clicking

gary

VBuzzer has a limited number of DID's in most cities @ $2.26 a month with unlimited incoming. Annoying part is that you have to check their website daily to see if any numbers are available. Took me 2 months to get one for Edmonton!

gary

Is this also happening on the softphone? If it is not, then your phone might be the culprit!

gary

It does not matter where in the world you are, you can still call US/Canada for free (providing your local ISP does not block VOIP)!

gary

Yes, anyone calling you will have to pay long distance charges unless they live in the local calling area of your MJ number.

gary

You can change it for free once. Go to my.magicjack.com for this.

gary

Send an e-mail to [email protected] with your concerns.

gary

Try connecting the computer directly to the modem i.e. eliminate the router.

gary

If you look closely it does not say cents anywhere and .3 should actually be .30 ie 30 cents. The column header actually says "Rates".

gary

Check this post:

http://www.phoneservicesupport.com/anyb ... -t968.html

I know for sure it works in Qatar. Another alternative is the following. The only restriction is that you have to use their softphone:

http://www.vbuzzer.com/call/uae/call-fromuae.html

gary

Karbi:

Your problem might be the zero configuration utility. Check this thread. The fix by magicFix should solve your problem:

http://www.dslreports.com/forum/r20427060-Drop-outs

iz6:

Try connecting the PC directly to the modem. If this eliminates your problem then the Router is the culprit.

gary

How often does this happen? Is your PC/Laptop connection wireless?

gary

Qatar. Acceptable quality.

gary

They also have DukaDIAL. I use that a lot and the sound quality is very good. You don't nead a headset as DukaDIAL calls you phone and then connects you to the other party. This is great if you want to call long distance from work.

http://labs.jaduka.com/dukadial

gary

Please make sure you have the latest version of Java.

gary

You buy the magicjack for $39.95 + shipping. This gives you the gizmo and a full years worth of long distance calling within US and Canada.

The only way you will be able to call India free is if you are lucky enough to get a local number for the magicjack, send the magicjack to India and then you ...

gary

It should work.

The most stable OS seems to be XP/SP2.

gary

Gonestealth;

Some models expect you to register all the handsets with the base station. This is done by putting the hansets one at a time in the base stations cradle for a few seconds.

gary

Was the ATA used for Vonage service before? If the answer is YES then you are out of luck trying to use that with MJ.

gary

Have you gone to www.java.com and checked the error messages to see what you can do to overcome the problem? Also, they have the most current version there for download.

gary

debrag1;

Check this post:

http://www.phoneservicesupport.com/work ... jack%20usb

gary

Check this out:

http://www.phoneservicesupport.com/work ... jack%20usb

gary

If your PC/Laptop is connected wirelessly to the router then the zero configuration utility might be causing your problem.

Check this thread. The fix by magicFix should solve your problem:

http://www.dslreports.com/forum/r20427060-Drop-outs

gary

I would do the magicfix first.

If that doesn't help then do the upgrade by clicking on "have Vista". This upgrade works for XP as well.

gary

From the TOS:

b) Outgoing Calls: magicOut

Once you have registered your magicJack device and agreed to these Terms of Service and our Privacy Policy by hitting the accept buttons, you have the option of registering for the feature to make free outgoing calls over the Internet. You can make free ...

gary

Have you tried installing it on another PC/Laptop? Preferably XP/SP2.

gary

Check the following post:

http://www.phoneservicesupport.com/can- ... -t823.html

gary

Could you please post more details regarding your setup (OS/internet service/etc.).

Where is this message being displayed?

gary

THAT HURT!

gary

HolmanGT, mine works ok with that upgrade.

gary

Go to the following site:

http://www.magicjack.com/1/customercare.asp

Click on:

"have Vista" and downlod the upgarde and install. Make sure your magicJack is plugged it.

This works both for XP and Vista.

gary

If after two month it is still a piece of junk then it belongs in the garbage can as you are way past the 30 day trial period!

gary

MJ works great with window firewall. If you search the forum you will find other firewalls that users have had success with.

gary

No, call waiting cannot be turned off. Call forwarding is the only feature that can be changed.

gary

Works perfectly! Does your my.magicjack.com call forwarding enabled look like this:

gary

Glad to hear that you have success. And yes, sometimes MJ does conflict with installed components on your PC.

Enjoy your MJ!

gary

Some cordless phones only allow you to use one handset at a time and you need to transfer the call to the other handset. Please read the instructions for your phone to verify.

gary

Try connecting your PC/Laptop directly to the modem and see if that solves your problem.

gary

What do you mean by 'installed'?

Were you able to register and get a phone number for the magicJack?

gary

Have you registered and do you have a phone number for the MJ?

Have you done the upgrade from the MJ site and run the magicFix?

gary

Another quick fix would be to use a cheap basic hub.

Cable modem connects to the hub, then one connection goes to the router and the other directly to the PC/Laptop running the MJ.

Of course this will not work if you are connected wirelessly to the router.

gary

Thanks for your insight TopCut! That is exactly the way I have it setup and it works great.

gary

Owner of 4 since November 2007 and no problems at all. He sounds like one of those ...... ( will leave it to your imagination!)

gary

Instead of unplugging the MJ, 'Log Off' your account and then the PC/Laptop will hibernate.

When you power back on, you will have to double-click the MJ icon on the desktop to get it going.

gary

Two options:

1. Unplug MJ from usb port

2. Task manager - Processes - end the magicJack.exe process

gary

ATA = Analogue Terminal Adapter

Connects an Analogue Telephone to a VOIP network
Usually has an Ethernet jack, and an RJ-11 phone jack.

Sometimes referred to as VOIP Gateways, TA (Terminal Adapter), FXS Adapter, etc. Some ATAs are locked to a particular provider, and useless with any other ...

gary

I would think not. One alternative would be to tranfer calls from one to the other depending upon where you are.

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