magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

lenagainster

Thanks, richardtaur

lenagainster

. Also search this site and you will find a script called Kill (process) in this case MagicJack which effectively turns MJ off and will allow your computer to sleep, hibernate or just generally goof-off - whatever.....

Is the script any better than just hitting Ctrl/Alt/Delete and having the Task ...

lenagainster

Don't go by the towns listed for the area codes and exchanges on the MagicJack site; they can be WRONG! Google the area codes and exchanges for your area and verify them from a different source. MJ may not have an exchange that is local for you.

lenagainster

Has anybody else been having the same issues on the west coast (USA)? Can only use MJ to make outgoing calls?

For a while today, I attempted to make an outgoing call, heard a lot of pulsing noise on the line, the call went through to my real phone, but when the answering maching picked up, the ...

lenagainster

Many times the error message that one gets from a phone company does not reflect the actual problem. When the voicemail on MagicJack is down, which it frequently is, the call from the Verizon cellphone gets the "cannot be completed as dialed".. Then call the same MJ number from a different service ...

lenagainster

Advertising ploy. Certainly not as dishonest as those companies who jack up a price so they can discount it.

lenagainster

IIRC, (I threw out the instructions when I passed the 30 day trial), a POWERED hub is a requirement if the computer's USB port (preferred) is not used.

lenagainster

QuiGonJohn wrote:..... The part about advertisements, what does this mean exactly?

Is it referring to the window on the left hand side of the MJ Interface, which does seem to change periodically.

John

Yes. Eventually, ads are supposed to appear in that pane.

lenagainster

my guess is that it has something to do with the computer trying to go to sleep after a certain amount of time. With MJ, the computer has to be on 24/7 for the device to work continuously. Try going into the Control Panel -- Power Options and make sure it is set to never sleep or hibernate.

lenagainster

there have been problems with voicemail for everyone at one time or another. Eventually it gets fixed.

lenagainster

On my old VOIP service when I had a voicemail message a little light would flash on my phone and when I picked up the phone I would get a stuttering dialtone - I think that is call "message waiting".... how can I get that with MJ?

If they ever did offer it, it doesn't work. Even the voicemail ...

lenagainster

I have a phone in every room of my house, will I be able to use them or will I only be able to use the phone that is plugged into MJ?

There doesn't seem to be a direct answer to that question on the MJ site, but they do say that any regular phone can be plugged into the MJ device to be used. That ...

lenagainster

voicemail was a problem for me last week. (No email notifications all week, then 15 all at once). MJ tech are obviously working on the system.

lenagainster

Look at the location; "Clearwarter, FL". Most likely a retired telco exec worried about his pension.

lenagainster

Got fifteen messages from MJ this morning, dated an hour or so apart in the wee hours of the morning, which were the email notifications of voicemail messages left during the previous week (test messages). The messages had already been deleted, but I guess MJ was just catching up and trying to get ...

lenagainster

To return your MagicJack, go here

http://www.magicjack.com/1/faq.aspx

How do I return, exchange, or replace my magicJack?

For returns, exchanges, or replacements, visit this link
Select "I want to return my magicJack" from the drop down menu
In the comments, ask for an "RMA number"
Press ...

lenagainster

Lately, voicemail notifications has not been working (for me) on MJ. Another bug that might get fixed some day.

lenagainster

Even if MJ isn't reliable enough as a primary line, here are my 10 reasons that MJ is a keeper:

1. Unlimited calls to U.S. and Canada; don't need a LD plan on my main phone.
2. Good, cheap secondary line.
3. Good backup for primary line.
4. Good number to give to those that you don't want to have ...

lenagainster

Agent_86 wrote: I'm planning on replacing my Vonage phone with this and using it as my only phone once I test out properly.

Hope you got a cell phone for backup.

lenagainster

Just tried it by setting up call forwarding and with MJ turned off, the call goes straight to MJ voicemail. Not what I'd want. If MJ is off, I'd certainly want the call to be forwarded.

lenagainster

Typically, the USPS provides two items of information when using tracking numbers. 1. The shipper has notified USPS electronically of an item for shipment. 2. The item has been delivered.

Very informative. :shock:

Nothing like FedEx or UPS where you can monitor the progress of a shipment as it ...

lenagainster

Great post, Arizona-rick; the only point I'd disagree with is:

"How about VOIP through your high speed internet/cable provider? It saves you little if any over the phone company. "

My VoIP provider costs me $15.89 per month for unlimited local calling throughout my state and 200 minutes of LD and ...

lenagainster

I'd also suggest you send the package certified with a return receipt, or you'll be back here in a month complaining how MJ screwed you out of $47 plus return shipping.

lenagainster

Is it confirmed that running a desktop 24/7 would cost $14-$25 per month? It is rather hard to believe.

Jay

After Googling some sources about computer power consumption, I found the following info.

A laptop uses between 15 watts and 45 watts.
A desktop uses between 90 watts and 250 watts ...

lenagainster

Had my MJ for about two weeks. No problems setting it up on my desktop computer (XP SP2). Annoyed that town names for exchanges listed for my area on the MJ website were wrong and I got a LD exchange for my area twice (and can't change again). Frustrated that MJ will not allow me to put my computer ...

lenagainster

Would a powered USB hub help? (Just got one at WalMart for $20).

lenagainster

What about shutting MJ down with the Task Manager (Ctrl/Alt/Delete) and then restarting it with the Desktop icon?

In these times of constant problems and fixes, I'd do it at least once a week.
(But I only turn my MJ on when I want to use it, so effectively I do it daily).

lenagainster

answers

1. voicemail notifications are sent to only one email address.
2. The voicemail indicator on the screen has not worked for me since day one, and has been intermittent for others. It is not reliable now and you get notifications either by email or calling your voicemail (dial your own ...

lenagainster

click (or paste) here:

http://www.magicjacktv.com/1/customercare.asp

then click on the magicfix link

lenagainster

From what I read, I think it popped up during the initial sign up.

lenagainster

With MJ off, VM does not work. I dial my MJ number using another phone and I get a voice that says "Goodbye" and then silence.

This is now two weeks of no VM.

This is exactly the problem I was experiencing one week ago and later in the day the nothing worked. The next day an apology appeared on ...

lenagainster

Maybe MagicJack should send the device in a plain brown envelope rather than that white plastic one with the big magicJack logo on the return address. Then it would be less likely to disappear enroute. (Not pointing the finger at the USPS; there are many opportunities for mail to be snatched even ...

lenagainster

I just had MJ customer service change my area code so I could show a local presence in a market area outside my immediate geography. .... The change was made in less than five minutes and I was assured my old number would forward to the new one for a month.

But you can't change it again.

And a ...

lenagainster

Could you try a different phone? Does THAT phone work on a different line? If no, try another phone. If yes, check the cord; maybe a contact is bent such that it works on some connections and not on others. The fact that you can dial out points to either a problem in the phone, or the cord ...

lenagainster

Does the MJ window pop up with "ready to call" showing?
If you dial a number first on the phone, and then hit dial, do the numbers transfer to the MJ window?

lenagainster

When MJ was down last Wednesday, the message from Verizon was "your call cannot be completed as dialed....." More likely than not, the problem is with MJ, not Verizon.

lenagainster

Keeping my laptop running costs me less than $0.05 per day (under $1.50 per month) with only MJ running. .

At 14 cents per KWH, that's about right if your laptop is only drawing 15 watts. I've seen estimates that laptops draw between 15 and 45 watts. Triple the cost if your laptop is at the high ...

lenagainster

This is the same problem I was having on Black Wednesday (3/12) when MJ was down for many and I tried to access my vm either by my MJ phone or by another phone. Black Wednesday was followed by Apology Thursday where MJ had an announcement that a "few" customers were experiencing difficulties ...

lenagainster

This is the same problem I was having on Black Wednesday (3/12) when MJ was down for many and I tried to access my vm either by my MJ phone or by another phone. Black Wednesday was followed by Apology Thursday where MJ had an announcement that a "few" customers were experiencing difficulties ...

lenagainster

sligg wrote:I've had MJ since July and there has never been a month without problems..

That's why users should not depend on MJ as their primary line. But with the rates, it makes a great second line and backup for other VoIPs.

lenagainster

lenagainster

First I tried unplugging the device while up and running. I was able to then hit the sleep button and the computer went into the sleep mode. When I "woke" it up, MJ was not running, and I clicked on the MJ desktop icon to start it.

So that procedure allows me to put the computer in standby when I'm ...

lenagainster

Is there any harm in unplugging the MJ device while the computer is on and MJ is running? I would like to be able to put the computer in the sleep (standby) mode when not using it (and not worried about having the MJ phone operational).

If so, when I come out of the standby mode and plug in the MJ ...

lenagainster

I just tried the Menu, Advanced user, restart, and still no vmail light. Maybe the bulb is burned out.

No big deal at this time, I'm still getting email notifications.
Thanks for looking in to it for me.

lenagainster

My vmail button on the display doesn't light up when there is a voicemail waiting. I'll get the email notification, and if I press the vmail button it will dial my voicemail. Is something wrong perhaps in my area? Or could it be that I have provided an email address for voicemail notifications so ...

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Search found 45 matches

Re: Why do I need to keep MagicJack computer on 24/7?

Re: Has anybody else been unable to receive calls or check V

It's MJ's fault

Required

Re: Terms of Service Question

Re: Does MagicJack offer "message waiting"?

Re: Can I use all phones in my house with Magic Jack

VM notifications now working

10 Reasons 2 Keep MJ Even With Its Problems

Re: Yes a little extra for USPS priority

Re: Confirmed?

Re: Voicemail

change the envelope!

Re: It cost me WHAT!?

Re: The never ending saga of MagicJack

Got it worked out; use Task Manager

Unplugging MJ device while up and running